Responsibilities

• Coordinate and deliver all components for print and digital advertising products, ensuring accuracy in layout, design, and specifications.
• Review creative assets to confirm alignment with client strategy and objectives.
• Verify that all assets meet specifications for O&O products, Advantage digital campaigns, and print formats.
• Ensure accuracy of click-through URLs, landing pages, and UTMs for all digital campaigns.
• Prepare and deliver organized asset packages (creative, tracking elements, landing pages, URLs) for trafficking to the Campaign Manager.
• Maintain strong client relationships, demonstrate growing knowledge of their business, and communicate regularly with internal and external partners to optimize plans.

Requirements

• Bachelor’s degree in Business, Marketing, or other related field; or equivalent experience working in a client services role.
• Minimum 1 year of experience in a customer service (or similar) related role.
• Demonstrated ability to handle multiple tasks, priorities, and responsibilities.
• Excellent leadership and interpersonal skills.
• Excellent communication skills and the ability to present clear, concise information to all levels of the organization.
• Demonstrated decision making ability and problem determination/resolution skills, including the ability to apply problem solving skills effectively to both crisis and non-crisis situations.
• Ability to operate effectively in an environment of frequent change and ambiguity.
• Must be currently legally authorized to work in the U.S. without sponsorship for employment visa status (e.g., H1B status, 0-1, TM, CPT, OPT, etc.). We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Benefits

• Modern Downtown Office: Enjoy a state-of-the-art workspace with a free fitness center, collaborative center, golf simulator, and a rooftop patio.
• Comprehensive Benefits: Includes commuting subsidy, medical, dental, and vision insurance.
• Wellness & Work-Life Balance: Participate in our wellness program with financial incentives, generous paid time off, flexible holidays, one volunteer day, and two wellness days.
• Financial & Family Support: Benefit from a 401(k) with company match, paid parental and caregiving leave, hybrid work arrangements, and tuition reimbursement.
• Additional Perks: Access to an employee assistance program, pet insurance, flexible spending accounts, and health savings accounts.