Adobe Journey / Campaign Architect - Remote at UnitedHealth Group | Minnetonka, MN | $92K/yr – $164K/yr

UnitedHealth Group

Adobe Journey / Campaign Architect - Remote

Minnetonka, MN (Remote)

$92K/yr – $164K/yrSenior Level5+ years expFull time

Posted 4 months ago

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Job Summary

Drive end-to-end customer journey orchestration across email, SMS, direct mail, and digital channels in a multi-channel marketing role.

Design and architect end-to-end customer journeys in AJO across email, SMS, direct mail, and digital channels
Must-have: Proven experience with Adobe Marketing platforms (AJO/Campaign or CJA) and SQL
Standout: Mentor teammates and contribute to runbooks, standards, and continuous improvement

Job Description

Responsibilities

Design and architect end-to-end customer journeys in AJO across email, SMS, direct mail, and digital channels
Develop and refine journey and campaign logic to support intended customer experiences and marketing goals
Implement and execute end-to-end QA and testing frameworks to validate accuracy, compliance, and business requirements
Manage, monitor, and automate recurring campaigns; oversee scheduling and post-launch performance
Collaborate cross-functionally to align requirements, SLAs, release plans, and issue resolution
Anticipate emerging customer needs and contribute innovative, scalable solutions
Support large, complex initiatives with broad team or business impact
Contribute to standards, runbooks, and best-practice documentation; mentor team members and promote continuous improvement

Requirements

5+ years of experience in roles supporting omni-channel campaign development and execution
Proven experience with Adobe marketing platforms, including AJO Campaign/Journey, and/or CJA (or comparable tools)
Proven solid understanding of relational databases, data structures, and data management processes
Working proficiency in SQL and ability to interpret platform-generated code
Demonstrated ability to manage multiple priorities in a fast-paced, complex environment
Proven solid communication skills with the ability to translate technical concepts into clear business outcomes
Ability to be detail-oriented, process-driven, and comfortable working within formal QA and change management frameworks

Preferred

4+ years of healthcare marketing experience
Experience with additional marketing platforms (e.g., Adobe Campaign, Salesforce Marketing Cloud, Braze)
Ability to be self-motivated and operate effectively amid ambiguity and confidentiality
Proven solid collaboration, organizational, and project management skills
Proficiency with Microsoft Office tools

Benefits

we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)
(No other benefits text provided in description)

UnitedHealth Group

3.6 Glassdoor

UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.We are 340,000 colleagues in two distinct and complementary businesses working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences.Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health. UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high-quality care.We work with governments, employers, partners and providers to care for 147 million people and share a vision of a value-based system of care that provides compassionate and equitable care.At UnitedHealth Group, our mission calls us, our values guide us and our diverse culture connects us as we seek to improve care for the consumers we are privileged to serve and their communities.Click below to search careers or join our social communities: • Search & apply for careers at careers.unitedhealthgroup.com/• Follow us on Twitter at twitter.com/UnitedHealthGrp• Follow and like us on Facebook at facebook.com/unitedhealthgroup• Follow us on Instagram at instagram.com/unitedhealthgroupMore about UnitedHealth Group can be found at unitedhealthgroup.com/

Founded in 2002

USA

102K employees (1,562 in marketing)

www.unitedhealthgroup.com

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71% CEO approval