Responsibilities

• The primary purpose is to manage the customer flow, admissions process, and marketing program for the community.
• Responsibilities include guiding the marketing program which ensures strong customer, referral, and payer satisfaction, appropriate market penetration, positive public image, and maximization of community profitability and census goals.
• Cultivating/Maintaining professional relationships in the local health care markets
• Generate referrals for services by building relationships with hospitals, physicians, independent and assisted living facilities and other community resources
• Coordinates tours, admissions, insurance verifications & pre-certs
• Community outreach activities such as health fairs, wellness checks, and caregiver support groups
• Regular marketing calls and visits will be made to referral sources to increase the number of referrals and admissions.
• Facilitates admissions decisions, and ensure a positive admission experience for customers and families
• Extraordinary customer service to both external and internal customers. External customers would include referral sources, patients, and their families. Internal customers would include supervisors, clinical & non-clinical staff members, pharmacies, and suppliers

Requirements

• Minimum of three (3) years’ experience working in a healthcare setting.
• High school diploma or equivalent

Benefits

• DAILY Pay!
• Benefit eligibility the first of the month following 30 days
• Comprehensive benefit packages including medical, dental, and vision, and more. Health Savings Account available with employer contribution.
• 401K through Fidelity
• Employer-paid life insurance (FT employees)
• Robust Employee Assistance Program
• Generous Paid Time Off (PTO)
• Educational, leadership, and tuition opportunities
• Various discount programs offered, including discounted childcare programs through KinderCare
• Wellness programs offered through WebMD