Admissions Director

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Job Summary

Wind River Rehabilitation and Wellness in Riverton, Wyoming is looking for an Admissions Director for our community. As our Admissions Director, you will be the first point of communication for referrals, families, and partners. Your professionalism, precision, and warmth will set the tone for a seamless and supportive transition into our facility.

Key Responsibilities:

• Serve as the primary contact for all incoming referrals, calls, walk-ins, and inquiries.

• Coordinate admission documentation completion, insurance verification, and pre-admission authorization

• Communicate clearly and professionally with hospitals, case managers, residents, families, and internal departments.

• Ensure accurate data entry and timely updates in Point Click Care CRM

• Facilitate facility tours, referral follow-up, and participate conversion strategies.

• Maintain strong customer service standards at every touchpoint.

• Collaborate with nursing, therapy, and administrative teams to ensure smooth admissions.

• Ensure empty rooms are admit and tour ready on a daily basis

• Assist with marketing events, community outreach, and relationship development activities.

Education/Requirements

You’ll be a great fit if you are:

• Experienced – Prior SNF, rehab, or healthcare admission experience strongly preferred.

• Detail-driven – Organized, accurate, and confident managing multiple moving parts.

• Customer-focused – You communicate with empathy, clarity, and professionalism.

• Tech-savvy – Proficient in Microsoft Office, Point Click Care (PCC), Insurance Portals (NaviHealth, Availity, UHC, etc), Hospital Referral Portals (AIDA, CarePort, Wellsky, EPIC)

• Collaborative – A team player who works well with nursing, clinical, and leadership staff.

• Poised & dependable – You bring positivity, composure, and reliability every day.

Benefit Highlights:

• Competitive compensation

• Medical, dental, and vision benefits

• Paid time off

• Supportive leadership and room to grow

• An environment where your work truly makes a difference

Wind River Rehabilitation and Wellness

1002 Forest Drive, Riverton, WY 82501, USA

Evergreen Healthcare Group is an Equal Opportunity Employer.