Coordinate daily office operations and client communications to ensure timely responses and follow-ups. Support digital marketing workstreams across website edits, social media, SEM, and email campaigns. Prepare weekly and monthly reports, track basic marketing metrics, and assist in ongoing admin duties.

• General office functions: Coordinate daily operations to keep the desk organized and responsive.
• Customer service: Maintain excellent client interactions and timely follow-ups.
• Client coordination: Support project timelines and communication with clients.
• Website editing: Update content and pages as needed to reflect campaigns.
• Social media marketing: Assist in posting, scheduling, and engagement tracking.
• Search engine marketing: Help manage SEM activities and keyword updates.
• Email marketing: Support list segmentation and campaign deployment.
• Weekly/monthly reports: Compile basic metrics for sales and marketing reviews.
• Answering the telephone: Provide professional phone coverage and routing.
• Filing/typing: Handle standard clerical tasks efficiently.

• Microsoft Office experience, including Word, Excel and PowerPoint: Essential for docs, data, and presentations.
• High School diploma required: Minimum educational qualification.
• Excellent oral and written communication: Strong communication skills for internal and client interactions.
• Ability to take direction, yet work independently: Balance guidance with self-motivation.
• Strong multi-tasking and organizational skills: Manage multiple priorities effectively.
• Positive attitude and willingness to help others: Team-friendly and proactive mindset.
• Dependability: Reliable and consistent performance.

• Associates or Bachelor's degree a plus: Additional education favored but not required.
• Previous office work experience a plus: Helpful background for quicker ramp-up.
• Creative writing skills a plus: Helpful for content-related tasks.
• Experience with social media marketing a plus: Advantage for campaigns.
• Experience with search engine marketing a plus: SEM familiarity is beneficial.
• QuickBooks or general accounting knowledge a plus: Useful for basic finance tasks.

• Full-Time positions offer holidays, premium medical, sick leave, and vacation time.