Administrative Analyst - DNREC
Dover, DE
Posted 2 weeks ago
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Job Description
Introduction
Summary Statement
Essential Functions
- Oversees constituent relations including resolving crisis situations in service delivery referred by the Office of the Governor (OGOV), legislators, other agencies, and the public. Ensures that constituent contacts are handled quickly and responsively.
- Directs and conducts special projects that may involve issues of a sensitive or confidential nature.
- Participates in planning, policy formulation, budgeting, and solving issues and challenges.
- Reviews correspondence and reports, determines the level of authority that can handle requests, complaints, or issues, oversees tracking, reporting, and review of data to ensure compliance with applicable policies and procedures, and keeps the agency leadership appropriately briefed.
- Tracks and analyzes proposed legislation that impacts the assigned agency, coordinates and follows up with staff, and makes recommendations.
- Receives media requests, researches issues and data, and prepares appropriate media responses. Prepares press releases for circulation.
- Provides liaison with internal and external executives and other leadership, OGOV, legislators, special interest groups, the media, council/commission members, state/federal contacts, and the public.
- Responds to inquiries and complaints, and explains policies, procedures, regulations, and the agency’s position on issues to resolve problems.
- Develops agendas and programs for meetings, conferences, or special presentations and represents the official at meetings and on task forces.
- Plans, coordinates, and directs office activities and analyzes, recommends, and implements operating practices, policies, and procedures.
- May supervise two or more merit full time positions. The elements of supervision include performing the following on a regular and continuing basis: planning, assigning, reviewing, evaluating, coaching, training, disciplining, and recommending hire, termination, and promotion.
- Performs other related duties as required.
Job Requirements
JOB REQUIREMENTS for Administrative Analyst
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
- Three years' experience in performing administrative specialist work such as composing official documents, drafting and distributing communications or other materials, tracking and resolving issues with workflow, assisting with research, special projects, or data/information management, or other similar work in support of administrative, technical, program, and/or office operations.
- Three years' experience in providing guidance and consultation to management, customers, and others on administrative matters.
- Six months' experience in public relations, media relations, or communications such as establishing and promoting a positive image with the public and informing or influencing specific audiences using internal and external communications such as public forums, journalism, writing, marketing, advertising, promotions, or special events.
- Six months’ experience in project management such as planning, developing, implementing, managing, and evaluating projects to ensure objectives are met.
- Six months’ experience in narrative report writing.
Additional Posting Information
The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework and Alternative Work Schedules according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.
Conditions of Hire
DNREC does not provide sponsorship for holders of H-1 B Visas.
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.
As a condition of hire you must possess a valid driver's license (not suspended, revoked or cancelled, or disqualified from driving).
All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.
Benefits
To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/
Selection Process
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.
Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process.
Individuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com.
If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.
State of Delaware
The State of Delaware offers careers in a wide variety of fields. Employment with the State of Delaware not only provides you with the satisfaction of serving the public, but also provides endless career opportunities within our many state agencies and divisions. Delaware State employees provide a range of vital services and programs that protect our communities, preserve our quality of life and help us all create a better Delaware for ourselves and our families. State of Delaware employees serve a unique role as we do not just work for our state government. We serve our neighbors each and every day. Find our jobs at www.delawarestatejobs.com today!
