Acquisition – Marketing & Execution Support - Senior Associate

Responsibilities

• Support acquisition marketing and campaign execution across planning, creative development, approvals, launch coordination, and post-launch validation
• Manage creative capacity planning by prioritizing requests, tracking timelines, and coordinating dependencies across internal and partner teams
• Support campaign build activities, including requirements tracking, testing coordination, validation checklists, and launch readiness documentation
• Coordinate the creation, review, recertification, and maintenance of marketing claims, footnotes, disclosures, job aids, and related materials
• Capture, archive, and organize required approvals to support adherence to marketing governance processes
• Provide monthly reconciliation support by verifying campaign activity, spend inputs, approvals, deliverables, and supporting documentation
• Maintain centralized trackers, roadmap updates, meeting notes, action logs, decision records, and reporting calendars
• Support reporting coordination by gathering inputs, organizing performance materials, and preparing draft readouts for review
• Assist with testing and post-launch validation by documenting issues, tracking remediation items, and escalating risks or gaps
• Partner across marketing, product, analytics, legal, compliance, risk, operations, technology, finance, and external partners to drive timely execution

Requirements

• 4 years of experience in marketing execution, campaign management, project coordination, operations, controls, or a related field
• Strong organizational and project management skills, including managing timelines, approvals, dependencies, and documentation
• Experience supporting marketing campaigns, creative approvals, testing, launch validation, or digital execution workflows
• Strong attention to detail and comfort working in controlled environments with formal approval and documentation requirements
• Ability to manage multiple priorities, follow up effectively, and keep stakeholders aligned on deliverables and decisions
• Strong written and verbal communication skills, including summarizing actions, risks, decisions, and next steps
• Comfort working with trackers, reporting materials, dashboards, and performance summaries
• Experience supporting reconciliation processes, including verifying inputs and maintaining supporting evidence
• Ability to coordinate across cross-functional teams and maintain a consistent operating rhythm
• Strong judgment in escalating risks, gaps, or timeline issues early and clearly

Preferred

• Experience with legal, compliance, risk, or marketing governance processes
• Familiarity with credit card products, acquisition marketing, or financial services marketing
• Experience working with external partners on creative development and launch coordination
• Experience supporting test-and-learn programs, including test documentation and post-test readouts
• Experience organizing documentation for audits, reviews, or recertification cycles
• Strong working knowledge of campaign workflows across multiple channels
• Ability to improve processes through templates, checklists, and simplified operating routines

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
• We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
• Equal Opportunity Employer/Disability/Veterans
• Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
• We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.