Account Supervisor - Travel

Responsibilities

• Strategic Media Pitching: Proactively pitches media, focusing on securing thought leadership, and other business and financial feature stories. Ideating creative pitch angles and seizing opportunities to integrate clients into ongoing news and cultural conversations, driving impactful media coverage
• Collaborative Strategy Development : Partners closely with senior management to develop and implement strategy and plans for all accounts
• Client Relationships Management : Develops and manages client relationships and media strategies, serving as the primary point of contact for client inquiries and issues. Escalates concerns to senior leaders when necessary, ensuring prompt resolution and client satisfaction
• Team Leadership : Manages and delegates administrative responsibilities to junior staff, overseeing the daily workflow of client accounts. Provides guidance and support to drive consistent media results, fostering professional growth and development within the team.

Requirements

• Professional Experience : Bring a minimum of 4 years of full-time experience in PR and media relations in the luxury and/or lifestyle space.
• Account/Client Management : Experience managing the day-to-day communications with the clients and can comfortably lead meetings and answer questions
• Leadership Skills : Has experience mentoring and developing junior staff members, showcasing the ability to nurture talent and foster growth within a team environment
• Track Record of Success : Demonstrates a proven track record of delivering high-quality stories across various media platforms, highlighting effectiveness and impact in securing feature story coverage
• Media Landscape Mastery : Possesses a comprehensive understanding of the media landscape, including print, online, broadcast and new-media (i.e. podcast) channels, enabling effective media outreach and engagement
• Build & Maintain Lasting Relationships: Cultivates and maintains genuine relationships with top media outlets, fostering trust and mutual respect. Your ability to connect with others strengthens our network and enhances our clients’ reputation
• Travel Flexibility : Embraces opportunities to travel for work-related events or meetings, allowing for engagement and collaboration across diverse settings.
• Commitment to Diversity, Equity and Inclusion: Embodies the values of diversity, equity, and inclusion; demonstrates self-awareness, cultural competency, and the ability to work with people from diverse cultures and backgrounds.
• Adaptability: Ability to thrive in a dynamic workplace, showcasing adaptability and resilience

Benefits

• Health Benefits : Options for medical coverage through UnitedHealthcare, and Dental and Vision coverage through Principal
• Financial Security : Contribute to 401(k) plan for retirement with the potential agency contribution via year-end profit sharing
• Time Off : Enjoy 15 vacation days, with an extra day off on your birthday month
• Holiday Closure : Agency closed between Christmas and New Years for a well-deserved break, as well as 10 other holidays throughout the calendar year
• Summer Flexibility : Summer Fridays offer shorter work hours from Memorial Day to Labor Day
• Family Support : Benefit from 12 weeks of paid parental leave and formal policies to support working parents
• Phone Expenses : Receive cellphone reimbursement
• Technology : Company provided laptop and accessories, along with IT support
• Bonuses : Potential for discretionary end-of-year bonuses
• Agency Bonding : Engage in happy hours and our annual agency-wide offsite for camaraderie and celebration