Responsibilities

• Serve as trusted client contact, anticipating and managing day-to-day needs and requests
• Work with integrated partners to provide streamlined and collaborative counsel across disciplines
• Proactively manage and escalate potential issues or opportunities, flagging to senior team members and identifying solutions for the client
• Demonstrate general understanding of incremental or additional business opportunities across clients
• Develop verbal and written presentation skills, building confidence in competently talking clients through a document or pitching an idea
• Understand strategy and planning, developing skills to respond to a brief creatively with clear strategic thinking
• Demonstrate ability to plan, organize and manage events (e.g., coordinating venues, overseeing press materials, managing suppliers, etc.)
• Ensure that campaign activation is executed to the highest standard, while remaining on schedule and within budget (and proactively flagging any issues or concerns to AD’s or VP’s in advance)
• Oversee OOP budget tracking and client related expenses
• Start to develop an understanding of internal finance processes as they relate to client OOP costs, including raising estimates and external PO’s

Requirements

• Be a dedicated, positive and enthusiastic team player and maintain strong working relationships
• Serve as a strategic and knowledgeable resource for clients, demonstrating your commitment to the accounts, while pushing yourself towards new achievements
• Ensure that the foundations of the account are run impeccably
• Provide strong support for AD and VP, serving as a reliable, proactive, solution-oriented and valuable member of the team
• Ensure that work (written and communication included) presented to senior members of the team is of the best possible standard
• Demonstrate ownership of every task given to you, while maintaining responsibility and accountability for your work
• Lead junior staff, delegating where relevant and answering any questions they may have
• Maintain efficiency and diligence with all work tasks, exploring all routes to deliver requests from your team and client
• Demonstrate the ability to effectively manage all team members
• Be fully capable of effective time management, prioritizing tasks effectively and delivering work on time (always flag any issues early – e.g. workload considerations, if you don’t think you can meet a deadline)