Account Supervisor, Brand Digital

Responsibilities

• Serve as day-to-day contact for mid and senior level clients, responsible for providing strategic solutions around anything/everything social and digital marketing
• Deep knowledge of social platforms – understand and articulate best practices based on business needs, along with our communications strategist
• Understand the ad products available from Facebook, Instagram, Twitter, Pinterest, etc. and be able to articulate best practices for producing content for each of these placement types, along with our performance intelligence teams
• Manage multiple urgent projects, with the ability to manage up and down to ensure the team meets deadlines and stays on budget
• Take client input briefs and advise how social and digital strategy and tactics can add tangible value in solving specific business challenges
• Build trusting client relationships across the brand’s organization, navigating client approval processes and structure
• Serve as the main point of contact for integrated agency team partners to ensure social content needs are being met, media plans align to the social strategy goals and concerns are flagged and escalated early
• Internalize and own client product benefits and articulate in consumer-friendly language
• Cultivate strong, cross-practice client relationships to develop opportunities to grow business with existing and new potential clients

Requirements

• At least 4 years relevant experience in an agency account role with experience living & breathing social and digital projects
• Bachelor’s Degree or equivalent work experience

Preferred

• Experience in an agency account role strongly preferred
• Proven ability to lead and manage multiple medium or large-sized projects simultaneously
• Experience developing social campaigns, implementing best practices, and imparting knowledge to junior team members
• Passion for building and executing unique, fresh, and thoughtful social media strategies and campaigns across all channels
• Strong knowledge of content marketing, paid media/advertising, influencer marketing, and other digital disciplines
• Ability to build and maintain strong client relationships
• Experience presenting and articulating social strategy, including campaign goals, objectives, and how success is measured
• Superior written and verbal communication skills
• Engaging, collaborative and inclusive work style with a team-first attitude

Benefits

• DJEH offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.