Responsibilities

• Manage a portfolio of automotive dealership accounts and serve as the primary point of contact for clients.
• Build strong relationships with dealership partners and L2T's outside sales team.
• Coordinate with internal teams to ensure campaign updates and account changes are completed accurately and on time.
• Monitor account performance and identify opportunities for improvement.
• Conduct regular account audits and proactively address performance concerns.
• Track customer KPIs and collaborate with internal teams to improve results.
• Communicate campaign updates, recommendations, and industry insights to clients.
• Prioritize and manage a high volume of tasks while meeting deadlines.
• Stay informed on automotive industry trends and digital marketing best practices.
• Escalate critical client concerns when necessary and help drive resolutions.

Requirements

• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to quality.
• Customer-focused mindset with a passion for building relationships.
• Ability to analyze performance data and identify opportunities for improvement.
• Strong computer skills, including Microsoft Office (Excel, PowerPoint, Outlook, and Word).
• Bachelor's degree or equivalent professional experience.

Preferred

• 1-2 years of experience in digital marketing, customer success, account management, or the automotive industry.
• Familiarity with Google Ads, Microsoft Ads, Facebook Ads, YouTube, and Google Analytics.
• Salesforce or CRM experience.
• Experience working directly with clients or customers.
• Automotive dealership or agency experience.
• Sales or consultative account management experience.

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Short and long-term disability
• Paid parental leave
• Employee Assistance Program (EAP)
• 401(k) with company match
• Paid time off and company holidays
• Summer Fridays