Account Representative - State Farm Agent Team Member at State Farm | Houston, TX | $45K/yr – $65K/yr

State Farm

Account Representative - State Farm Agent Team Member

Houston, TX (Unknown)

$45K/yr – $65K/yrEntry LevelFull time

Posted 3 weeks ago

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Job Summary

Own the front line customer service workflow for policy applications, renewals, and inquiries, with a strong focus on accuracy and timely responses.

Policy & Applications: Guide applications and renewals, ensuring data quality and timely processing.
Customer Interactions: Resolve questions and provide clear information to customers.
Records & Compliance: Keep complete interaction histories and maintain data integrity.

Job Description

Responsibilities

Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.

Requirements

Communication and interpersonal skills.
Detail-oriented and able to multitask.

Preferred

Experience in customer service or sales (preferred)

Benefits

License Reimbursement
Health insurance
Opportunity for advancement
Paid time off
Training & development
Bonus based on performance
Competitive salary
Flexible schedule

State Farm

3.6 Glassdoor

At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are passionate and driven to create possibilities, and we’re serious about helping customers by providing solutions for all of life’s moments. Like a good neighbor, State Farm is there.®

Founded in 1922

Bloomington, Illinois, USA

109K employees

www.statefarm.com/careers

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