Account Project Manager
New York City, NY (Remote)
Posted 2 days ago
Job Summary
Own and manage key client accounts from onboarding through delivery, driving project execution, client growth, and cross-functional collaboration across internal teams.
- Lead primary client contact and ensure successful project delivery and ongoing relationship management.
- Identify growth opportunities and coordinate strategic plans to expand services while maintaining profitability.
Job Description
Responsibilities
- Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
- Creates and collaborates with others on producing client briefs and creative briefs, ensuring all stakeholders have the information they need to execute on deliverables.
- Identify opportunities for account growth and work with clients to expand services and solutions; develop strategic and tactical business plans, onsite account representative at meetings, ad boards, etc.
- Primary and lead point-of-contact for assigned clients; manage client accounts, including onboarding, regular status meetings, day-to-day communications, and addressing any issues or concerns.
- Sell the company’s services in partnership with VP/Directors including organic growth of assigned client accounts and recognition of opportunities with clients & gaps in the marketplace; participate in proposal writing and new business pitches as well as create and/or edit client presentations.
- Stay up to date with industry trends and best practices to provide clients with the most relevant and effective solutions.
- Partner with internal department leaders and SMEs, ensuring the highest quality, strategically sound work that delivers clients’ objectives.
- Serve as primary workflow manager/owner of all assigned projects, managing all aspects of project execution from scoping all the way through final delivery and financial reconciliation (project plans/timelines, budgets, & resource allocations).
- Plans, schedules and controls project activities toward defined scope and objectives, applying strategic thinking, technical and project management skills to satisfy project requirements.
- Plans, manages and collaborates with resource manager and respective department heads to fill resource needs.
Requirements
- Bachelor’s degree in Marketing, Advertising or related field.
- 4-6 years of experience as an agency account manager or project manager.
- Experience working in a project management and workflow tool. Experience with Wrike a plus.
- Proficiency in Microsoft Office Suite365 (Microsoft Office Suite).
- Strong B2B integrated marketing campaign knowledge/experience.
- Have confident and collaborative account/project management abilities with strong spoken and written communication skills, creative problem solving and excellent decision-making abilities
- Experience working directly with clients and managing client relationships
- Have marketing experience and an understanding of the delivery in the key channels we operate: Traditional, Social, Digital, Email and DM, and Video
- Ability to multi-task, prioritize and juggle multiple projects whilst retaining an excellent eye for detail
- Possess a can-do attitude, being flexible and adaptable to the needs of clients and the agency
Preferred
- PMP certification is a plus
Benefits
- Remote/Hybrid work environment
- Unlimited PTO
- Birthday Off
- Learning & development
- Professional growth opportunities
- Healthcare coverage Insurance
- Life Insurance
- 401K Plan w/ employer match
- Employee Assistance Program
- Social Events & Celebrations
Transmission
We deliver full-service B2B marketing solutions for world-class customer experiences – with an eye always toward the future. We believe in building connections. Between you and your customers. Between marketing and sales. Between potential and results. And we do it by combining agility, data-driven intelligence, and the creativity only humans can provide. Whether one-to-one or one-to-the-world, we drive innovative, powerful, behavior-changing marketing that moves people and moves the needle, in ways that have never been possible before.
Salaries
Posted range
$78K/yr – $105K/yr
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