• Job title: Account Manager
• Location: North America (USA or Canada)
• Employment type: Full time employee
• Team: Sales
• Salary (plus benefits)
• (USD): Base: $110,000 - $135,000 plus OTE
• (CAD): Base: $105,000 - $130,000 plus OTE

How to apply: Send your resume and short introduction to hello@transcends.io  

ABOUT TRANSCENDS

Transcends is a global go-to-market agency that partners with industry leaders like Microsoft, AWS and their ecosystems to deliver impactful marketing programs. Our team thrives on collaboration, innovation, and a commitment to exceeding client expectations.

We are a high performing, fully remote team of 22+ people based in Canada & the USA. We embody an entrepreneurial spirit by being proactive, taking ownership, and delivering excellence.

ABOUT THE ROLE

Transcends is seeking a skilled and experienced account manager based in North America. You will secure net new and manage retainer business with B2B tech companies within the hyperscaler ecosystems. This role is an opportunity to significantly impact Transcends’ growth. You will earn a base salary, in addition to uncapped commission.

To be successful in this role, our company values will align with yours, and you will be eager to accelerate your career in a fast-paced, high-performance environment. As well as this you will:

• Have a proven track record of achieving revenue targets
• Excel in driving pipeline with new prospects and existing clientele
• Deep understanding of the tech industry
• Have experience working in a nimble and fast paced agency environment
• Be known for creating lasting client relationships with clients
• Have a deep understanding of effective sales processes and digital marketing strategies
• Have a keen interest in the role of AI in innovation and strategy
• Thrive working with cross-functional teams

 ROLE RESPONSIBILITIES

• Manage and grow a portfolio of technology clients (existing and new business)
• Build and nurture strong client relationships, becoming a trusted strategic partner
• Drive prospects through the sales process to close deals and meet sales targets 
• Identify and pursue upsell and cross-sell opportunities aligned with client goals and channel priorities
• Maintain visibility into ongoing projects to ensure client satisfaction and retention
• Collaborate with internal teams and independently manage priorities to deliver high-performing marketing campaigns
• Use CRM and internal tools to manage pipelines, create estimations and proposals
• Proficient in creating proposals and writing contracts (SOWs, NDAs)
• Lead seamless handoffs from pre-sales to delivery, ensuring accuracy and timeliness
• Participate in client meetings and internal strategy sessions, offering insights and solutions

ABOUT YOU

• Based in North America
• Proven track record in sales and account management, with at least $2M in annual target attainment
• 7+ years of experience in a tech-focused environment; experience in the AWS, GCP or Microsoft ecosystem is a plus
• Strong network within the tech community
• Strong understanding of selling process and tactics
• Deep understanding of go-to-market strategies and digital marketing trends
• Passion for innovation, including the role of AI in marketing strategy
• Excellent communication, negotiation, and relationship-building skills
• Highly organized with strong time management and multitasking abilities
• Proficiency in Microsoft 365; experience with HubSpot and Scoro is a bonus
• Bachelor’s degree (or equivalent) in business, marketing, or technology
• Familiarity with AWS, GCP or Microsoft co-sell and marketplace dynamics is advantageous

BENEFITS

• Extended health insurance
• Company retreats and other in-person opportunities throughout the year
• $350 annual tech allowance after 12 months of employment
• $500 annual learning allowance after 12 months of employment
• Fully remote environment and flexible working hours