Account Manager, TikTok Shop

Company Description

Platinum Commerce is a full-service, end-to-end growth partner for brands selling on leading online marketplaces. The company helps clients expand on platforms such as TikTok Shop, Walmart, eBay, and Target+, offering integrated services that support performance and scale. Core services include fulfillment, live streaming, affiliate management, user-generated content (UGC) creation, skit creation, virtual bundling, and paid advertising. Platinum Commerce works with a wide range of well-known brands, including Samsung, Vitamix, Pioneer, Aosu, RCA, and KeaBabies. Team members join a fast-moving environment focused on data-driven growth, creative content, and strong client relationships.

Role Description

This is a full-time, on-site TikTok Shop Account Manager role based in Beverly Hills, CA. The TikTok Shop Account Manager oversees day-to-day operations and performance for assigned brand accounts, managing product listings, pricing, promotions, and inventory to drive sales. This role coordinates closely with internal teams to plan and execute TikTok Shop campaigns, including live streams, affiliate strategies, UGC and skit content, and paid advertising initiatives. The Account Manager regularly analyzes sales, traffic, and conversion data, prepares performance reports, and provides strategic recommendations to optimize growth for each client. Daily responsibilities also include client communication, issue resolution with platform partners, and staying current on TikTok commerce trends and best practices.

Qualifications

• Experience with marketplace or e-commerce account management, preferably on TikTok Shop or similar social commerce platforms.
• Skills in campaign planning, performance analysis, and reporting using relevant analytics tools and dashboards.
• Ability to collaborate with creative, content, and marketing teams on live streaming, UGC, skits, and promotional initiatives.
• Strong communication and relationship management skills for working with clients, creators, and internal stakeholders.
• Organizational and project management skills, with the ability to manage multiple accounts, deadlines, and priorities in a fast-paced environment.
• Familiarity with affiliate programs, paid advertising, and marketplace merchandising strategies is highly beneficial.
• Comfort working on-site in Beverly Hills, CA, with a commitment to cross-functional teamwork and continuous learning.
• Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.

Compensation & Benefits:

• Career Advancement: Get a front-row seat at one of the fastest-growing social commerce agencies, with real ownership of your work and plenty of room to grow.
• Competitive Compensation: Earn a competitive $62,000–$85,000 yearly salary.
• Comprehensive Healthcare: Access health, dental, and vision coverage.
• Retirement Benefits: Plan for the future with a 401(k) retirement savings program.
• Paid Time Off: Recharge with paid time off to support a healthy work-life balance.
• Beverly Hills HQ: Work on-site at our Beverly Hills headquarters, just a block from Rodeo Drive, in a fast-moving creative environment.