The Account Manager maintains our client's business with ongoing and project-basis

support. They direct and coordinate the day-to-day agency business efforts on behalf of the

client’s product and/or service on assigned accounts. In this role, the AM ensures that the

agency provides proper and innovative execution of work in all areas on schedule, as well as

delivering consistently superior creative product.

WHAT YOU WILL DO…

• Manage day-to-day client relationships within assigned accounts

• Intake, manage, review progress and deliver client projects

• Conduct meetings with the clients as well as informing them about the current work

status of their projects

• Earn the trust of both clients and internal teams through clear, crisp communication

and a deep understanding of needs from both sides

• Manage client and agency team expectations, day in and out, and helping clear

roadblocks to success

• Share client feedback to ensure internal teams are delivering work aligned with the

client’s objectives and expectations

• Assist PM in monitoring and enforcing project budgets and timelines

• Develop understanding of client’s business, marketplace, and factors affecting their

goals/objectives

• Act as an ambassador for the brand, internally and externally

• Oversee the day-to-day tasks of Account Coordinator (if applicable)

YOUR CREDENTIALS

• 1-3 years’ experience in account management, agency setting preferred.

• Excellent communication and interpersonal skills, with the ability to build and maintain

strong relationships with clients at all levels.

• Exceptional problem-solving skills, with the ability to proactively identify and address

client needs and challenges.

• Strong presentation and public speaking skills, with the ability to effectively

communicate complex ideas and concepts.

• Detail oriented, organized, kind, creative, and confident.

• Desire and ability to work in a fast-paced, deadline-driven, collaborative environment.

• Excels working as part of a team and independently.

• Exceptional time management skills.

• Knowledge of Microsoft Suite, specifically Word and Excel