Own client-facing account management for digital media plans, coordinating with internal teams and ensuring on-time delivery while tying goals to campaign performance across channels.

• Own day-to-day account management and ensure seamless media plan execution with cross-functional support.
• Own understanding of client goals, audience, and challenges to shape strategy and campaigns.
• Coordinate with creative, data, search and social, and programmatic teams to form and execute integrated campaigns.

Responsibilities

• Oversee the day-to-day management of assigned accounts, ensuring seamless execution of media plans, with support from your manager
• Develop a deep understanding of your clients’ marketing goals, target audience, and challenges
• Ensure ongoing client satisfaction and actively contribute to the team’s goal of growing the account(s)
• Assist in the development of strategy documents, media plans, post-campaign analyses, quarterly business reviews, and other client deliverables
• Act as a central point of coordination with internal and external teams (e.g. creative, data, search & social, programmatic, etc.) to help form overall strategy, planning, and execution of campaigns for our clients
• Own weekly statuses and tracking documents, both internally and externally, to ensure smooth account management

Requirements

• A minimum of 1 year media planning and buying experience across digital channels with an emphasis on performance media – agency experience preferred
• A foundational understanding of digital strategy, how it’s devised and executed across display, search, social, mobile, CTV, etc.
• Highly numerate – very comfortable with data analysis and how this feeds into performance planning
• Good communication, both written and verbal, with strong client-facing and presentation skills
• Excellent attention to detail and organizational skills. Adept at juggling multiple projects, meeting deadlines and operating in a fast-paced environment
• A collaborative mindset with a positive, solutions-oriented approach
• Self-starter, committed to achieving results
• Proficiency in MS Excel, Word and PowerPoint. Familiarity with ad platforms (Meta Ads Manager, Google Ads, or similar) is a plus