Account Manager, Hospitality - Brand Consulting

New York City, NY (Hybrid)

$84K/yr – $115K/yrSenior Level4+ years expFull time

Posted 5 days ago

Job Summary

Own end-to-end management of global Formula 1 hospitality programs from strategy with the Account Director to on-site execution and post-event insights.

  • Lead planning, vendor management, and client engagement to deliver high-impact guest experiences across track and off-track environments.

Job Description

Responsibilities

  • Partner closely with the Account Director to shape, innovate, and deliver global Formula 1 hospitality, ancillary events, and broader client experiences across track and off-track environments.
  • Lead the planning and execution of a diverse range of events, from high-touch executive and C-suite experiences to scalable sports and entertainment events and consumer-facing experiential hospitality programs.
  • Manage client hospitality and guest experience programs from initial planning through onsite execution, including guest logistics, registration, invitations, communications, onsite signage, event guides, and post-event recaps.
  • Oversee the tracking and utilization of contractual hospitality assets and ticket allocations, ensuring all inventory is strategically managed and effectively leveraged.
  • Serve as a trusted advisor to clients, building strong relationships with senior executives and key stakeholders to support client retention, deepen relationships, and create meaningful guest experiences.
  • Collaborate closely with core client teams, local market teams, CAA stakeholders, and key rights holders to manage approvals, timelines, deliverables, and ongoing program needs.
  • Lead vendor sourcing, vetting, contracting, negotiation, and management to ensure seamless event delivery and a consistently high-quality guest experience.
  • Contemporarily evaluate and improve the end-to-end client and guest experience, ensuring all attendee touchpoints throughout the event lifecycle are executed with the highest level of quality and consistency.
  • Develop and deliver compelling written and verbal communications, presentations, project plans, event overviews, activation plans, and other supporting materials for internal and external audiences.
  • Conduct research and develop strategic materials, including POVs, white papers, property and event research, and additional recommendations that identify new opportunities and enhance client programs.

Requirements

  • Bachelor’s Degree in Marketing, Communications, or similar discipline
  • 4-6 years of proven experience in event planning and execution in a fast-paced environment
  • Breadth of experience planning hospitality and B2B programs
  • A passion for hospitality, sports & entertainment, celebrity & lifestyle culture
  • Demonstrated experience in positions requiring discretion, judgment, tact, and poise and you are reliable and trustworthy
  • Able to prioritize multiple projects with ease, manage deadlines, coordinate key timelines and perform under pressure with strong attention to detail
  • Not afraid to ''pitch in'', ''roll up your sleeves'' and get it done. You take initiative. No task is too big or too small
  • A solid understanding of how to plan and orchestrate engaging events in a scalable way
  • Ability to be flexible, adaptable, and confident with ambiguity while course correcting based on evolving decisions and circumstances
  • Can lead client meetings, staff planning and keep all parties on task, on time and on budget

Preferred

  • F1 Experience
  • Cvent
  • Ticket Manager

Benefits

  • Medical Insurance
  • Basic Life and AD&D Insurance
  • Telemedicine
  • Employee assistance and mental health counseling in person, virtually or through text
  • Paid Vacation / Holidays
  • Paid Sick Time
  • Paid Parental Leave and Other Paid Leaves of Absence
  • NICU leave
  • Bereavement resources
  • Adoption Benefits
CAA Club Group logo

CAA Club Group

For close to 120 years, we have been innovative leaders committed to meeting and exceeding the needs of Canada’s motorists and travellers.CAA Club Group of Companies (CCG) is comprised of two automobile clubs—CAA South Central Ontario and CAA Manitoba— that provide Roadside Assistance, travel, insurance service and Member savings for our over 2.5 million Members. Our organization also includes CAA Insurance Company, a national property and casualty insurance company, Orion Travel Insurance Company, a nationwide trusted travel insurer, Echelon Insurance, a leading specialty insurer and CCG Advisory Services, a new company providing Ontarians with trusted advice on life, critical illness, and disability insurance.

Founded in 1903
Vaughan, Ontario, CAN
1.4K employees (73 in marketing)

Salaries

Posted range

$84K/yr – $115K/yr

Taken straight from the job posting.

See all CAA Club Group salaries

Marketing Team

Marketing Team Size
60 (4% of company)
Median Career Experience
7 years
Median Tenure
3.3 years
Marketing Roles Posted (Last 30 Days)
3

Traffic Signals

Monthly Visitors
494K
Monthly Google Ads Budget
$613
Traffic Source Mix
Search
50.1%
Direct
35.1%
Referral
12.6%
Social
0.8%
Paid
1.3%

Headcount Trend

Current headcount: ~1.4K
CAA Club Group logo

Account Manager, Hospitality - Brand Consulting

CAA Club Group · New York City, NY · Hybrid