Own client leadership and multi-channel digital marketing oversight, driving client service results through AEs and contractors.

• Strengthen client relationships by asking the right questions and leading real-time dialogue with senior management.
• Understand client org structure, politics, and product market to align marketing objectives with sales goals.
• Act as a brand ambassador internally and externally, promoting work within client teams and the broader market.
• Create clear, organized communications across all levels and departments to steer actionable briefs and confident presentations.
• Manage client and agency expectations day to day and remove roadblocks to ensure delivery."
• Develop team members through coaching and training while overseeing production stages and ensuring adequate resources.
• Monitor the larger financial picture and its impact on margins and revenue targets.
• Display strong client leadership while balancing multiple digital marketing initiatives.
• Oversee production timelines and resource allocation to support campaigns.
• Maintain a proactive, insight-driven approach to client service and team growth.