We are looking for an Account Manager II to join Finch Digital and lead digital marketing services for our clients in the real estate and title industry. You will be responsible for developing and maintaining long-term relationships with our clients–both national and localized–ensuring their satisfaction with our digital marketing services, and identifying new opportunities for growth.

You will be responsible for strategizing, creating, and executing high-quality social media strategies, managing marketing campaigns, and leading c-suite level initiatives. You will also ensure the quality and consistency of all social media content and campaigns across multiple platforms.

• Manage a portfolio of high-profile clients in the real estate services industry and act as their main point of contact through Zoom meetings and consistent communication.
• Understand the 10-20 clients' business goals and challenges and provide them with tailored holistic marketing solutions.
• Develop, oversee, and craft high-quality content that aligns with brand standards, compliance requirements, and client objectives.
• Plan, schedule, organize team members, and prepare client update agendas and summaries to facilitate and lead client meetings.
• Coordinate with internal teams to deliver high-quality social media content, marketing campaigns, presentations, and reports for clients.
• Supervise, approve, and deliver content and graphics created by the creative team.
• Ensure the quality, accuracy, and consistency of our services across different platforms and channels, especially with correct branding and compliance requirements per state.
• Lead program-wide campaigns that support broader company and client marketing goals.
• Research and analyze the clients' performance and provide feedback and recommendations for improvement into actionable content marketing campaigns.
• Identify and pursue business opportunities within the existing accounts.
• Resolve any issues or complaints that arise and ensure the clients' satisfaction.
• Stay updated on the latest trends and best practices in the marketing, sales, and title industry, and provide insights to the internal team and the clients.
• Collaborate with clients’ regional marketing directors, c-suite executives, and internal teams to ensure consistent communication and alignment.
• Onboard new clients by setting up or accessing existing accounts to ensure a smooth and efficient launch.
• Adhere to all SOPs, compliance guidelines, and manage projects within Basecamp and other provided software.
• Manage Google Business profiles, including confirming Name, Address, Phone match, and adding: Q&A, specific and optimized detailed business description, all appropriate links and content.

• Excellent communication and presentation skills.
• Strong knowledge of social media platforms (Facebook, Instagram, LinkedIn, Google Business), tools, and metrics.
• Proven ability to create and manage compelling, strategic digital media content and campaigns.
• Attention to detail and commitment to quality assurance.
• Ability to manage multiple projects and clients simultaneously and meet deadlines.
• Ability to self-manage while working independently and remotely.
• Customer-oriented and problem-solving mindset.
• Team player with a positive attitude and a passion for marketing.
• Experience leading multi-account or program-level initiatives preferred.

Location: Remote, U.S. - must reside in and be authorized to work in Texas, North Carolina or Oklahoma.

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. The compensation for this role is $50,000.00 - $67,000.00 / Year.

✨ Fully remote position

✨ Fast-paced, creative, and collaborative agency culture

✨ Opportunity to work with top corporate brands

✨ Continuing Education Opportunities

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.

Job Type: Full-time

Benefits:

401(k)

Flexible schedule

Health insurance

Paid time off

Marketing experience: 5 years (Required)

Language: English (Required)