Responsibilities

• Client Partnership You'll be a key point of contact for assigned accounts, guiding clients through day-to-day decisions, keeping communication flowing, and helping connect their business goals to smart marketing.
• Marketing Strategy Support You'll contribute to annual plans, campaign strategies, messaging approaches, and cross-channel execution, working from insights and performance data.
• Creative + Digital + Media Coordination You'll work with creative teams, media strategists, digital specialists, content creators, and production resources to keep ideas aligned and effective.
• Budget Support You'll help manage budgets, review estimates, and track change orders, working under the guidance of the VP of Account Services to keep work on-strategy and on-time.
• Reporting You'll report to the VP of Account Services, who will provide guidance on strategy, client escalations, and account planning.
• Forward-Looking Thinking You'll bring ideas, trends, observations, and questions worth exploring. Curiosity drives you.

Requirements

• 3-5 years of experience in a full-service marketing role in an agency environment (required)
• Marketing experience with Senior Living accounts
• AI and technology curious
• Comfortable presenting to and communicating with client stakeholders
• Strong communication and presentation skills with a relationship-first approach
• Experience working with cross-functional creative and digital teams
• Proficiency with Basecamp, Excel, analytics tools, and modern collaboration platforms
• High curiosity, initiative, and comfort working autonomously
• Must reside in Illinois (required)
• Ability to travel occasionally (not frequently)

Preferred

• Experience in the senior living industry is a plus, but not required.

Benefits

• Health insurance
• PTO and U.S. holidays
• Fully remote work with occasional travel to our Chicago office
• 401(k) match