Account Manager, Client Services

Responsibilities

• Cross-functional strategy & thought leadership
• Drive forward multi-channel digital media strategies and roadmaps that align with client program growth goals
• Manage documentation and tracking of account priorities on a weekly, monthly, and quarterly basis
• Be the expert on marketing budgets, media mix, and performance KPIs, at a broad and channel-specific level, to support account-wide strategy, problem solving & decision making
• Lead regular and ad hoc performance analyses and translate into clear insights to communicate to clients
• Lead cross-functional performance-based marketing strategy projects by providing media expertise and thought leadership
• Lead and provide structure to problem-solving sessions to help determine the problem at stake, the results needed, and the most effective route to get there
• Keep abreast of emerging digital marketing trends and technologies
• Client relationship management
• Develop, manage and grow relationships with some of Ovative Group’s largest clients by engaging on a regular basis with day to day and senior client leaders, partnering to develop client growth strategies, and delivering great enterprise media outcomes that drive client objectives

Requirements

• 5+ years of experience directly responsible for leading cross-functional business strategies through clear communication, structured problem solving skills, and project management ownership
• Strong analytical skillset with experience analyzing and leveraging large datasets on a daily, weekly, monthly basis to inform strategic recommendations and action
• Ability to drive in ambiguous environments, applying structure to open ended challenges and navigating through to drive client impact
• Experience in e-commerce, digital marketing, customer data and insights, customer strategy, MarTech, or other marketing discipline
• Experience managing direct reports
• Client management experience

Preferred

• Recent hands-on media planning and buying experience across digital and traditional channels — particularly in paid social, programmatic, search, and/or video (including linear TV)
• Experience working in or with a digital agency environment, managing day-to-day execution and optimization of media campaigns
• Strong understanding of cross-channel media strategy — integrating brand awareness (upper funnel) and direct response (performance) objectives
• Ability to bridge strategic account leadership with tactical media know-how, guiding both clients and internal teams

Benefits

• Access to all office spaces in MSP, NYC, and CHI
• Frequent, paid travel to our Minneapolis headquarters for company events, team events, and in-person collaboration with teams
• Generous paid vacation policy
• 401k match program
• Top-notch health insurance options, inclusive of same sex partners
• Family formation benefits including reimbursement options for fertility, pregnancy, and parenting needs
• Monthly stipend for your mobile phone and data plan
• Sabbatical program
• Charitable giving via our time and a financial match program
• Shenanigan’s Day