Responsibilities

• Own a book of business, being fully accountable for day-to-day client relationships, ensuring communication is clear, timely, and aligned to business goals
• Lead client cadence (weekly calls, agendas, recaps, next steps) and keep both client and internal teams aligned and moving forward
• Stay ahead of client needs, risks, and performance challenges, solving issues early, before they impact results or trust
• Travel as needed and on-demand based on business necessity to support client relationships, key meetings, and critical moments that benefit from in-person collaboration
• Align campaign strategy to client goals, KPIs, and measurement frameworks so performance is evaluated against the right outcomes
• Continuously assess pacing and performance, identifying risks, tradeoffs, and optimization opportunities with clarity and urgency
• Turn performance data into clear, actionable narratives that help clients understand what’s working, what’s not, and what to do next
• Identify and drive growth opportunities that improve client results and expand the partnership
• Partner with Media and cross-functional teams to ensure campaigns launch accurately, execute cleanly, and stay aligned to client expectations
• Own campaign setup and QA across insertion orders, assets, tracking, and dashboards, working to avoid gaps and surprises

Requirements

• 4-6 years in client services, account management, or a client-facing role within digital advertising, media, or a related field
• 3+ years of experience in digital media, including exposure to paid media and/or programmatic campaigns
• Experience managing multiple accounts or campaigns simultaneously in a fast-paced, deadline-driven environment
• Experience working with established brands and collaborating across multiple client stakeholders
• Own day-to-day client communication with clarity, accountability, and strong follow-through
• Connect campaign execution to client goals, KPIs, and measurement approaches
• Identify risks, surface opportunities, and communicate recommendations clearly and proactively
• Collaborate effectively across Media and internal teams to keep work moving through competing priorities and changing campaign conditions
• Maintain strong attention to detail across pacing, delivery, and campaign execution
• Translate campaign performance into clear, client-ready insights and next steps
• Contribute to strong campaign execution across media and integrated workstreams

Preferred

• Exposure to programmatic platforms, DSPs, or ad tech environments
• Experience supporting or contributing to account growth through performance insights or strategic recommendations
• Experience working across cross-functional teams including media, analytics, and billing/operations
• Experience with campaign reporting tools, dashboards, or measurement frameworks
• Previous experience in sales is a plus

Benefits

• This is a full-time, exempt position.
• We are a remote and flexible workplace (yay no commuting).
• Medical/ Dental/ Vision/ HSA and FSA/ Long Term Disability/ Life and AD&D/ and more…..
• Company paid Short Term Disability.
• 401k Retirement plan with company match.
• Pizza Fridays/ Hub Hangouts.
• Reimbursement of Home Office Expenses.
• A generous number of Holidays, PTO, and summer Fridays.