Responsibilities

• Serve as the main point of contact for key clients, ensuring client satisfaction and retention across all projects for which you are responsible.
• Manage ongoing client projects, translating briefs into action, monitor progress throughout the agency, and ensure delivery of desired results.
• Deliver sound campaign strategy and planning across multiple accounts.
• Develop and maintain excellent working relationships between the Client Services team and other departments, to build consensus and support.
• Encourage the Client Services team to strive for accountability, to measure results and report to clients across all aspects of the integrated campaign.
• Drive the team to deliver outstanding client service by anticipating, recognizing, and meeting client needs and provide the best value for money in terms of cost/advice.
• Collaborate with other Account Directors to facilitate meetings and promote best practices.
• Manage project finances to meet budgetary goals and ensure overall profitability.
• Providing forecasts for the agency’s pipeline.
• Ensure weekly billing takes place on all accounts.

Requirements

• 7 - 10 years of professional experience in an Advertising or Marketing role, ideally servicing the entertainment industry.
• Knowledge and understanding of cross-platform advertising campaigns.
• A commitment to deliver strategic, innovative, and effective integrated campaigns for our clients.
• The ability to lead and inspire both clients and colleagues to deliver the best work.
• A collaborative approach to problem solving and trouble shooting.
• Excellent verbal and written communication skills with ability to present information clearly.
• Ability to cultivate and maintain strong client relationships and deliver against client needs.
• Proficiency in Microsoft Office, Adobe, and Social Networking platforms.

Benefits

• Comprehensive healthcare & dental: 100% employer-paid for employees
• Generous PTO policy plus ½-day Summer Fridays to make the most of sunny days
• Hybrid work model – a balance of in-office collaboration (minimum three days per week) and flexibility
• Continuous growth & learning: Annual Training & Development fund to sharpen your skills
• Financial wellness perks: Student loan repayment or tuition assistance based on tenure
• Paid parental leave: Up to 12 weeks to support growing families
• Sabbatical opportunities: Recharge and return inspired with paid time off for long-term employees
• A pet-friendly office: because great ideas come with great company