Account Director, Technology Communications

Responsibilities

• Client Leadership & Strategic Counsel: Serve as a trusted day-to-day client contact, providing recommendations, anticipating needs and leading the execution of communications programs across multiple accounts.
• Media Relations & Executive Visibility: Help develop and lead earned media and executive visibility strategies, including thought leadership, media outreach, spokesperson preparation and key communications moments.
• Integrated Communications & Storytelling: Partner across disciplines to develop compelling narratives, messaging and communications materials that engage business, media and stakeholder audiences.
• Program & Account Management: Oversee client workstreams, budgets, timelines and deliverables while ensuring high-quality execution and strong collaboration across integrated teams.
• Team Leadership & Talent Development: Help lead and mentor junior team members while fostering a collaborative environment where people can learn, grow and do their best work.
• Business Growth & Agency Collaboration: Contribute to new business opportunities, cross-practice pitches and organic growth initiatives while helping strengthen Zeno's Corporate Affairs capabilities.

Requirements

• 6+ years of experience in technology and/or corporate communications
• Burgeoning ability to provide strategic recommendations and build trusted relationships with client stakeholders.
• Experience running point on client workstreams and managing projects from strategy through execution.
• Strong understanding of earned media, executive visibility, thought leadership and stakeholder communications.
• Proven success building relationships with business, trade and industry media and securing meaningful coverage.
• Exceptional writing, editing and presentation skills, with experience developing strategic recommendations, messaging and client-facing materials.
• Strong project and account management skills, including experience managing budgets, timelines and multiple client priorities.
• Experience mentoring, coaching and providing feedback to junior team members.
• Ability to think strategically and creatively about complex business and communications challenges.
• Collaborative and adaptable mindset with a curiosity for learning new industries and contributing ideas.

Preferred

• Experience contributing to new business pitches or organic client growth.
• Experience working managing integrated communications teams and disciplines.

Benefits

• Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.