Own and expand client relationships and drive multi-channel growth with senior decision makers, turning business objectives into measurable media outcomes.

• Own and grow client relationships, becoming a trusted partner to key decision makers and helping them achieve their business objectives
• Support and elevate client performance conversations, including business reviews and campaign wrap-ups, by empowering your team to lead day-to-day while stepping in to drive high-level strategy across digital channels
• Guide the creative and media planning process, ensuring integrated strategies align with client goals
• Identify and drive client growth opportunities through upselling, cross-selling opportunities, and long-term planning
• Build and mentor high-performing teams, providing ongoing feedback, overseeing daily client comms, QA of key deliverables, and media execution
• Serve as a senior point of contact for clients and internal teams, providing visible leadership and handling escalations as needed
• Collaborate cross-functionally with internal teams (Search & Social, Programmatic, Data & Analytics, Creative, Research, Finance) to ensure all work ladders up to a unified vision
• Contribute to agency operations that may cover SOWs, renegotiating contracts, team resourcing, and financial health of your accounts