Responsibilities

• Sets the bar by leading diplomatically with confidence and handling stressful situations with self-awareness and a calm, balanced demeanor that touches every level of the organization
• Provides mentorship
• Acts as a talent champion
• Drives and supports change management in a positive, efficient manner
• Key partner able to manage and make recommendations to a high volume of complex, multiple clients
• Seeks opportunities in the marketplace to gather information from various channels and stakeholders to develop comprehensive plans
• Utilizes knowledge of industry landscape and clients business to establish long-term objectives with clients, producing business models that drive our competitive advantage through innovation
• Ownership in delivering robust ROI presentations to clients that links to their business strategy
• Manages a large volume of business with multiple clients; accountable for revenue targets, EBITA and financial margins for BU
• Shares responsibility for resource management and business targets

Requirements

• Must have a minimum of 8-10 years of account management, client service and/or management experience
• Based in NYC and able to work in the office
• Proven presentation and deck writing, and developing skills
• Ability to lead logistical and strategic RFP’s
• Experience and ability to build complex program budgets and manage both out-of-pocket spends as well as agency time
• Ability to manage cross-functional teams (ie. Creative, insights, production) and change communication style based on which team
• Experience in managing a team of direct and indirect reports with exposure to conflict management
• Balanced with confidence and being self-aware to approach audiences both informally and in formal presentations
• Able to travel to project locations and the IN Office as needed
• Availability to work occasional weekends and evenings as needed for specific projects (and to be made up with compensatory time off)

Benefits

• Unlimited Paid Time Off (PTO)
• Paid parental leave
• Premium medical, dental and vision plans
• 401(K) savings plan with match among other benefits
• Our Health Benefits Program includes 24/7 virtual care, Flexible Spending Accounts, and online mental health therapy
• Commuter benefits, long-term disability insurance, life and AD&D insurance and supplemental life insurance
• A flexible remote/hybrid working model, with open access to IN’s Brooklyn office (DUMBO)
• Half-day Summer Fridays
• Company sponsored internal events, workshops, summits, and learning & development
• IN is WBENC certified.