Account Director, Insurance Clients

Responsibilities

• Builds empathetic personal relationships with clients and engages in understanding client’s marketing and business challenges, creating sound marketing program solutions to solve those challenges.
• Leads the and directs cross functional teams in building, development and delivery of omnichannel marketing programs to achieve client’s stated objectives and to ensure partnership satisfaction.
• Leverages strong data driven experience to interpret data and analytics – helping to craft the narrative that illustrates the impact of our programs on the client’s business.
• Lead role for client-facing interaction with agency day to day, owner of overall client satisfaction and proactivity of account to drive marketing goals.
• Become proficient in company designated tools for success in project and account management.
• Create and proactively manage internal timelines for projects and programs through proactive communication.
• Log all resource hours into Amsive designated project management tool daily.
• Schedule, organize and facilitate client campaign initiatives across all agency channels; hold regular internal meetings to effectively guide client conversation to ensure clarity and productivity.
• Communicate with clients on a regular basis including weekly or monthly calls to review campaign performance, recommending omni-channel marketing strategies and campaign optimizations to continuously improve results.
• Oversee implementation, delivery, and execution of program promise; manage client expectations by providing timing and budget implications of scope change requests.

Requirements

• 8+ years of experience managing integrated marketing programs in an agency, client-side or marketing-services environment, with meaningful experience across both digital and direct-response channels. Direct mail and/or lifecycle/email experience strongly preferred. Insurance industry experience preferred, particularly Property & Casualty; experience in another complex, regulated or highly data-driven industry will also be considered.
• 4+ years of experience in agency environment preferred.
• Demonstrated excellence in building and maintaining profitable client relationships.
• Demonstrated ability to independently lead complex client relationships, bring a clear point of view, challenge assumptions constructively and influence senior stakeholders.
• Experienced in compiling, documenting, and communicating client requirements to internal stakeholders (in digital marketing, direct mail or creative services).
• Must have experience overseeing implementation or managing and executing multi-channel marketing campaigns as main client point of contact.
• Experience coaching and developing account team members, with direct people-management experience strongly preferred. Strong written and verbal communication skills, a positive attitude, and the ability to thrive in a collaborative and fast-paced environment.
• Ability to influence others, both with the client and within the internal Amsive organization.
• Strong grasp and demonstrated application of marketing and communication principles.
• Strong project management and organization skills, ability to prioritize and manage multiple projects and inspire trust with team members; experience using Asana preferred.

Benefits

• Unlimited Vacation Time, Annual Sick Days, Annual Personal Days, and 11 Paid Holidays
• Dental, Vision, and Health Insurance
• 401(k) with company match program
• Paid Parental Leave