Responsibilities

• Lead the day-to-day business and marketing relationship across assigned client workstreams.
• Develop a deep understanding of the client’s business, objectives, category, audience, and competitive environment.
• Orchestrate integrated agency capabilities across creative, strategy, performance, content, social, PR, media, experience, technology, and production.
• Own the quality and integrity of the agency’s creative product across assigned business.
• Contribute to and, where appropriate, lead strategic discussions with clients and internal teams.
• Maintain a clear view of upcoming client priorities, projects, risks, and opportunities.
• Lead integrated teams through the development and delivery of complex marketing initiatives.
• Evaluate campaign performance and translate results into recommendations for optimization and future work.
• Manage the financial health and profitability of assigned client business.
• Lead, develop, and strengthen the account management team.

Requirements

• Minimum 10 years of relevant advertising, marketing, or integrated communications experience.
• Significant account management experience leading complex client business within an agency environment.
• Demonstrated ability to build strong relationships with senior client stakeholders.
• Strong strategic marketing instincts and a solutions-oriented approach to client and business challenges.
• Experience leading integrated marketing programs across multiple disciplines and channels.
• Strong understanding of scope development, financial management, project setup, staffing, and profitability.
• Thorough understanding of production management and the development and implementation of scopes with creative and production teams.
• Proven ability to lead, manage, and develop account teams.
• Excellent presentation, communication, and interpersonal skills.
• Strong organizational skills and the ability to lead multiple priorities and workstreams simultaneously.

Preferred

• Storyteller: You understand how to tell a story, possess exceptional presentation skills, and have the ability to influence outcomes.
• Builder Mindset: For both BBDO and our clients, we’re building and improving new processes as we go. We need someone who will be proactive in identifying paths to be better.
• Collaborative: BBDO and our clients are team-oriented. Bringing out the best ideas requires everyone to work together.
• Patient Teacher: Whether encouraging and educating our internal teams or leading our clients.
• Curious and Independent Learner: While this role requires marketing expertise, we expect everyone to seek ongoing learning in new methodologies, brand strategy, and platforms.
• Demonstrated ability to apply AI tools and emerging technologies to streamline workflows, strengthen analysis, and deliver more effective business outcomes.