Account Coordinator

Responsibilities

• Draft Client Materials: Write press releases, media pitches, and client reports, collaborating with senior team members to refine and polish content.
• Build Media Networks: Conduct research to build targeted media lists using tools like Muck Rack, support daily outreach, and pitch stories with a goal of converting opportunities 60%–70% of the time.
• Monitor Coverage & Trends: Track media coverage and analyze Muck Rack data to identify industry themes and trends for regular client reports.
• Client Communication: Liaise with client contacts over Slack, email, and status calls to deliver updates and draft client messages with minimal edits.
• News Monitoring: Read and share relevant daily news that connects to client priorities, helping to identify and lead rapid-response media opportunities.
• Campaign Tracking: Monitor speaker opportunities, awards, event calendars, and seasonal editorial calendars to maximize client success.
• Influencer & Social Support: Research and identify targeted influencers and assist with social calendar management and content creation.
• Account Logistics: Deliver accurate meeting agendas, action items, call reports, and recap emails to team leads for review.
• Project Management: Coordinate and track account workflows across teams to ensure timely delivery of services.
• Active Brainstorming: Bring creative thinking and vocal contributions to internal and client brainstorming and planning sessions.

Requirements

• Agency & PR Fundamentals: A foundational understanding of how PR agencies operate and a basic familiarity with core industry tools (e.g., Muck Rack).
• Media & Relationship Savvy: A strong appreciation for how the media operates, with a demonstrable background in building smart media lists and pitching journalists, influencers, or analysts.
• Strong Writing & Research Skills: Ability to research a business or industry and compose a thoughtful, well-crafted position on a relevant topic.
• Fast-Paced Project Management: Exceptional organizational and time-management skills, with a meticulous attention to detail and the ability to handle multiple priorities without sacrificing quality.
• Workload & Boundary Management: The confidence to clearly communicate your workload to team members, proactively managing and resetting expectations across multiple deadlines when necessary.
• Creative Problem-Solving: Curiosity to ask the right questions, a willingness to figure things out, and a passion for pushing beyond "one-size-fits-all" strategies to try new things.
• Start-Up Mindset: An ambitious, adaptable, and hard-working attitude with the ability to think on your feet, meet strict deadlines, and actively contribute to a growing team's success.
• Clear Communication: Ability to articulate ideas succinctly and draft written materials with a high degree of accuracy.
• Location: Currently based in the NYC area, or fully prepared to relocate to NYC by your official start date.

Benefits

• Robust benefits program
• Unlimited vacation with PTO minimums
• Unlimited sick time
• 401k with company match
• Monthly wellness and mobile stipends
• 2 ‘NOPE’ days/year
• Profit-sharing program
• Workplace flexibility
• Professional learning and development allotment
• 6-month paid parental leave