Responsibilities

• Plan, coordinate, and support youth and family programs including Kids Zone and Kids Night Out
• Organize and manage program registrations and maintain accurate participant records
• Coordinate facility usage for program activities and events
• Monitor program participation and evaluate effectiveness to support continuous improvement
• Lead YMCA special events and family engagement activities
• Participate in marketing and recruitment efforts to grow program participation
• Assist in expanding programs within the community in alignment with YMCA strategic priorities
• Respond to member and community questions, concerns, and feedback in a timely and professional manner
• Assist with fundraising initiatives and community events
• Assist in recruiting, interviewing, and onboarding associates and volunteers
• Help supervise staff and support day-to-day program operations
• Develop staff schedules within established guidelines
• Participate in staff meetings and ongoing team communication
• Assist in managing day-to-day departmental operations
• Maintain organized program supplies, schedules, and documentation
• Ensure high-quality program delivery and participant experience
• Ensure programs operate safely and follow YMCA policies and procedures
• Report unsafe conditions, needed repairs, complaints, accidents, or injuries immediately to a supervisor

Requirements

• Minimum of 18 years of age.
• High school diploma or equivalent.
• Minimum of three years’ experience in this or a related field.
• Works effectively with people of different backgrounds, abilities, opinions and perceptions.
• Able to make independent and sound decisions in a fast paced environment.
• Able to exercise high levels of discretion and confidentiality.
• Detail oriented with good organizational skills, and be multi-task proficient.
• Strong computer skills with the ability to adapt to new software.

Preferred

Benefits