Responsibilities

• Lead complex, high-value eCommerce projects with minimal supervision.
• Partner with clients to develop multi-year roadmaps and recommend strategic enhancements.
• Create and implement scalable eCommerce solutions to optimize workflows and business processes.
• Act as a subject matter expert (SME) in eCommerce integrations and technical solutions.
• Mentor Web Product Specialists and Coordinators, providing guidance and professional development.
• Drive innovation by identifying and implementing emerging eCommerce technologies.
• Escalate and resolve high-impact issues while maintaining client satisfaction.
• Represent the team in cross-functional meetings and client presentations, providing thought leadership.
• Develop roadmaps for an eCommerce store and understand the integration into a larger strategy.

Requirements

• 2+ years of experience working with eCommerce solutions, project management, client success, or related experience
• Ability to communicate clearly and concisely in both oral and written form.
• Experience in a client-facing role is required.
• Understands and can align technology or enhance business processes.
• General knowledge of eCommerce solutions, practices, and back-office ERP integration.
• Thinks systemically with the ability to balance future roadmap strategy with current tactical execution.
• Demonstrates knowledge on technical topics, such as APIs, data transfer, scalability, SSO, and procurement integration.
• Demonstrate ability to influence, using research, eCommerce best practices, and data.
• Detail oriented, strong organizational skills, and the ability to deliver under deadlines with a high level of accuracy.

Preferred

• Bachelor's degree (B.A.) from a four-year college or university in communications, business or a related field
• Proven leadership skills with experience mentoring or managing junior team members.
• Advanced expertise in eCommerce platforms, ERP integration, and technical implementation.
• Exceptional communication skills for influencing clients and internal stakeholders.
• Strong ability to balance long-term strategy with operational execution.

Benefits

• Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you.
• Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits.
• Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).