Responsibilities

• Proactively identify opportunities where marketing can improve customer satisfaction, NPS and retention
• Articulate and deliver strategies to achieve business OKRs and marketing KPIs
• Partner with internal marketing teams to formulate new ideas and deliver unprecedented campaigns
• Work closely with product, servicing, analytics and channel execution partners to launch campaigns flawlessly
• Manage multi-channel execution (from concept development to delivery) including working across multi-functional teams, while ensuring a strong control environment
• Lead internal and external agency briefings
• Support reporting across initiatives and develop and present senior management presentations

Requirements

• 4 year degree in Business Mgmt or Marketing with 5+ years of marketing experience and expertise in driving strategy and innovation
• Strong knowledge in all aspects of marketing management, including creative development, targeting/segmentation, testing/optimization, omni-channel delivery and reporting/analysis
• Proven ability to take initiative, influence others, and achieve results
• Is a problem solver at heart who thrives in challenging environments
• Is comfortable and proven successful at navigating through ambiguity/white space and pivoting as priorities change
• Is highly curious and never settles for good enough
• Is data driven and analytical, while also being a creative and outside-of-the-box thinker

Preferred

• Develops strong partnerships; leads through collaboration; recognized as a team player
• Is eager to roll up their sleeves to help set strategic direction as well-being intimately involved with implementation
• Loves testing, learning, and taking calculated risks
• Likes to build from ground up – has a startup mentality

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.