Responsibilities

• Build the bench. Recruit, mentor, and scale the team; define the operating model and the specialist craft beneath the leader.
• Grow the offering. Convert capability into new business and expanded scope with existing clients. Evolve from a North America centric business to global.
• Own the commerce POV Marks brings to its largest CPG & Retail clients — digital shelf, retail media adjacency, content supply chain, and the path from strategy and creative to assets to sell-through.
• Engage as a peer. Sit across from client Commerce and eCommerce leaders as a subject-matter peer; convert ambiguity into instrumented, fundable pilots rather than decks.
• Lead production end-to-end. PDP and A+ content, variant generation, retailer feed syndication, metadata discipline, and channel adaptation at portfolio scale.
• Hold the operating numbers. Quality, throughput, and margin on the practice
• Own the proof loop. Connect brief → creative → shelf → outcome so the practice can show what its work moved, not just what it shipped.
• Operate the intelligence layer. Stand up and run measurement and attribution (retailer data and clean rooms, performance signals, asset-level intelligence) as the differentiating capability — not a reporting function.
• Build-Partner-Buy. Marks partners with Propelis’ in-house technology company, 5Flow to build and deploy AI tools as well as build the integrations with 3 rd party tools.

Requirements

• 10+ years in digital commerce / eCommerce / digital shelf, with meaningful operating depth — not purely strategy or brand-digital.
• 6+ years leading teams; experience building or scaling a commerce capability inside an agency, retailer, or brand.

Preferred

• Bachelor’s degree required; advanced degree a plus. Modern commerce-agency or commerce-platform background strongly preferred over a generalist brand-digital profile.