Responsibilities

• Digital & Social Strategy Leadership
• Lead the development of comprehensive digital and social strategies aligned to business, brand, and commercial objectives
• Advise senior client stakeholders on platform evolution, audience growth, content ecosystems, paid and organic integration, and emerging technology
• Translate cultural trends, fan behavior, and platform innovation into actionable strategic roadmaps
• Ensure all work ladders to measurable KPIs including engagement, growth, conversion, and revenue impact
• Drive innovation across reactive moments, tentpole campaigns, always-on programming, and creator partnerships
• Client Relationship Ownership
• Serve as the senior day-to-day client lead and primary point of accountability
• Build trusted relationships with marketing, digital, and executive stakeholders
• Lead quarterly business reviews, strategic presentations, and forward planning conversations

Requirements

• 12+ years of experience in digital, social, or integrated account leadership roles
• Demonstrated success leading digital-first client relationships within an agency environment
• Proven experience advising senior stakeholders on social and digital transformation
• Strong track record of managing and growing high-value accounts

Preferred

• Experience mentoring and developing senior account team members