Responsibilities

• Building, mentoring, and leading a high-performing creative, design, and production team, fostering a culture of innovation and excellence. Shaping customer-first creative strategies that enhance engagement, drive transactions, and increase brand loyalty. Overseeing content creation, UX design, digital merchandising, and sales enablement assets to optimize the end-to-end customer journey.
• Developing and executing creative strategies that enhance the digital shopping experience, including landing pages, product pages, and checkout flows while ensuring seamless integration of omnichannel experiences, connecting e-commerce, physical retail, and call center touchpoints.
• Leverage data-driven insights, A/B testing, and personalization to optimize creative performance and improve conversion rates.
• Partner with cross-functional teams to align creative strategies with business objectives while collaborating with e-commerce, UX, digital marketing, and merchandising teams to drive performance-focused creative solutions.
• You’ll actively and consistently support all efforts to simplify and enhance the customer experience by staying ahead of e-commerce design trends and championing the use of emerging tools, bringing innovation to commerce experiences and streamlining creative workflows and production.

Requirements

• Experience in commerce creative leadership, preferably in retail, e-commerce, or sales-driven industries 10+ years.

Benefits

• Here, our employees don’t just have jobs, they’re building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.