Responsibilities

• Build and execute regional Voice growth plans for North America.
• Identify whitespace opportunities across enterprise customers, digital platforms, and key verticals.
• Identify ideal customer portfolio and map feature gaps comparing to market.
• Drive Voice adoption through clear commercial action and market focus.
• Drive initiatives that improve revenue, profitability, and regional traction.
• Partner with regional sales teams to drive strategic opportunities and improve win rates.
• Provide commercial guidance and customer-facing support throughout the sales cycle.
• Help accelerate deal velocity through strong Voice positioning and enablement.
• Lead commercial and solution conversations around key Voice use cases such as number masking, SIP trunking, inbound and outbound routing, and Voice messaging.
• Act as the regional point of coordination for Voice growth priorities, aligning sales, product, operations, and leadership around market opportunities and execution plans.

Requirements

• You bring a strong commercial background in sales, GTM, business development, product commercialization, or solutions roles.
• You bring experience in Voice, telecom, CPaaS, or related communications products.
• You are customer-facing, confident in conversations, and strong at presenting and influencing.
• You understand how to turn strategy into execution and commercial results.
• You are analytical and proactive, with the ability to work cross-functionally and turn market insight into executable commercial action.
• You have experience in North America markets.
• You are open to travel within the U.S. as needed.

Preferred

• Experience with deliverability, routing, or pricing models.
• Knowledge of CLI rules, emergency routing, or other Voice compliance topics.
• Experience with WebRTC, Voice bots, OTT Voice, or AI-driven quality improvements.
• Background in enterprise sales, solutions sales, or channel/partner GTM.

Benefits

• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.