Responsibilities

• Runs an increasingly larger and more complex media program through the full lifecycle for a client, and partners effectively across multiple agencies as required
• Accountable for the delivery team’s organization, operational efficiencies and health within their account(s)
• Responsible for staffing of Delivery team members and delivering accurate financial management and improved account margins
• Defines different methodologies which should be used by projects in the organization, with ability to tailor, develop and codify new methodology based on client needs and organizational constraints and train others to scale the approach further and iterate
• Establishes processes for scope management and change control and has ability to drive difficult scope change discussions and actions with client
• Leads our teams to deliver selected methodologies — course correcting as necessary
• Acts as a consultant who can be leveraged to analyze suggestions on incorporating new ceremonies/approaches/tools which have helped on other projects
• Drives adoption and governance on new tools, process and methodology within the internal Razorfish and client program team

Requirements

• Program management experience that includes working in a fast-moving digital agency environment
• Demonstrated experience in end-to-end management of large-sized, complex Media programs for a client or multiple clients
• Demonstrated experience working with marketing, product, data & analytics teams, along with leading MarTech platforms such as Salesforce, Adobe, Braze, Epsilon and more
• Expertise in overseeing digital production at scale, with ability to manage revenue at $15M+
• Expertise in process and tool innovation
• Strong skills in reporting analysis
• Demonstrated experience in strategic planning
• Ability to interact and communicate effectively with executive-level partners and clients

Preferred

• Experience with Adobe Workfront is a plus

Benefits

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements