Responsibilities

• Lead client PR programs from concept/planning through completion/evaluation
• Develop and propose strategic, creative ideas and tactical elements for client programs; demonstrate an ability to autonomously handle these responsibilities when needed
• Ensure that Senior Account Supervisors/Account Supervisors manage account teams and programs to deliver high quality results on-time and on-budget
• Anticipate issues; recognize potential fiscal challenges and take action early to remedy them
• Make recommendations for ways to meet client needs; demonstrate an expertise and understanding of the clients’ marketplace and business
• Serve as a representative of the client and agency on-site at client events
• Manage account financials: develop and manage budgets, fee estimates, out-of-pocket expenses, team hour allocations, billing, invoicing, etc.
• Regularly monitor to ensure execution is profitable for the agency while meeting client objectives; demonstrate an ability to balance these two requirements and find solutions that satisfy both
• Provide analysis to clients of program results
• Sustain accounts, minimize and limit account turnover (for reasons other than client financial/corporate or conflict resignations, etc.)

Requirements

• B.A. in Public Relations, Journalism, Communications or the like
• Eight (8) to ten (10) years of experience in a public relations agency or similar position; three (3) or more years of supervisory experience
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Understand the clients’ business and relevant industry trends and use the information to develop strategic PR programs
• Manage multiple accounts and projects
• Train and mentor junior and mid-level staff
• Effectively delegate work among account teams
• Travel to client and event locations; meet with clients at their office locations/headquarters
• Demonstrate strong writing, editing, presentation and interpersonal communications skills
• Show integrity and good judgment when working with colleagues and clients

Preferred

• Media expert with sharp editorial instinct
• Experience across earned media strategy and storytelling across topics like employee benefit programs, customer experience innovation, artificial intelligence, and executive thought leadership
• Experience with Substack newsletters, podcasts, and independent news creators

Benefits

• a hybrid work model;
• a “work from anywhere in the US” policy (up to four weeks a year);
• a year-round staff training and development curriculum;
• a staff-led Action Group dedicated to DEI excellence in the agency and industry
• Bring Your Parents (And Kids) to Work Days
• regular volunteer Days of Service
• mid-day Cupcakes and Cocktails mixers
• epic Halloween and holiday parties
• competitive health and dental insurance plans, a 401K company match and generous PTO