Responsibilities

• Set and own the thought leadership strategy for Payments, ensuring content programs are aligned to business priorities, tailored to audience needs, and consistent across the editorial ecosystem.
• Build and run an integrated content roadmap and pipeline (signature themes, distinct franchises, commissioning, production, distribution).
• Lead editorial planning and calendars, ensuring clear prioritization, stakeholder alignment across products, regions, and sales, and timely delivery.
• Define category-leading themes and narratives that are differentiated in a crowded market.
• Oversee end-to-end content development (including concepting, writing/editing, data-led storytelling, video, podcasts, and long-form content) with high creative standards. Deliver with newsroom precision, speed, and agility.
• Partner cross-functionally (product, sales, regions, and channel owners) to deliver the thought leadership roadmap, with clear alignment to—and support for—GTM and campaigns across integrated channels (owned, earned, paid, social/digital, SEO/GEO, communications/media, influencers/advocates, and sales enablement).
• Drive the digital/channel evolution of content priorities (e.g., microsites, content hubs, newsroom) to create a unified client journey and maximum impact.
• Lead, coach, and develop a high-performing team accountable for editorial program delivery.
• Manage agency and partner relationships, and provide editorial direction to internal teams and external partners to advance narratives and ensure content cohesion.
• Leverage audience research, competitive benchmarking, creative testing, and performance insights to continuously optimize topics, formats, and channel strategy.

Requirements

• Bachelor's degree in marketing, journalism, or equivalent.
• 8+ years of progressive leadership experience in editorial, financial journalism, content strategy, or brand roles, including demonstrated success leading and developing high-performing teams.
• At least 3 years of experience managing creative agency relationships, writers, editors, content creators, strategists, and channel experts.
• Deep expertise in editorial, storytelling, messaging, and multi-channel campaign and program development.
• Exceptional communication and interpersonal skills, with the ability to use storytelling to influence decisions, foster collaborative relationships, and effectively partner across teams, functions, and levels.
• High level of creative thinking and problem-solving, bringing a diverse perspective that makes content stand out.
• Ability to translate complex financial topics into clear, engaging storytelling that builds credibility and resonates with target audiences.
• High judgment and comfort taking calculated creative risks to differentiate content and strengthen market presence.
• A diverse portfolio demonstrating brand- and audience-led editorial work is required.

Preferred

• Experience with project management and production tools (Office, Teams, Copilot, Acrobat, Workfront, and AI tools that support content scaling/personalization).
• Familiarity with using AI tools to accelerate research, creative testing, and content personalization, while applying strong governance and human editorial judgment.
• Ability to create crisp, executive-ready presentations to align senior leadership on program plans and socialize key initiatives—translating work into clear narratives, decisions, and actions.