Own the retail account growth engine and guide cross-disciplinary teams to hit revenue, margin, and client goals; focus on strategic leadership, new business, and agency-wide impact.

• Growth Ownership: Own growth and profitability for top-tier retail account, achieving annual revenue and contribution margin targets.
• Client Leadership: Provide category and channel expertise guiding internal teams to meet brand strategy.
• Strategy & Activation: Direct strategy development, property negotiation/management, and ROI-driven activation.
• Brand Team Integration: Integral member of the brand team developing client business and leading strategy for assigned accounts.
• Client Relationships: Foster strong relationships and troubleshoot conflicts with clients.
• Resource & Budgeting: Develop budgets and staffing plans to profitably support the business.
• Program Delivery Leadership: Lead cross-discipline agency teams to deliver exceptional programs on time and budget.
• New Business: Contribute to new business efforts with senior management and external partners.
• Pitches & Presentations: Develop and deliver compelling client/new business presentations.
• Growth Across Disciplines: Proactively grow client business across agency core disciplines.

Requirements

• Bachelor’s Degree - preferably in Marketing
• 12+ years agency Account Management experience
• Retail, shopper, and commerce experience valued
• Willing to travel
• Strategic thinker able to see the big picture
• Exceptional verbal & written communication skills across all levels
• Well-versed in business development and creative development skills
• Able to perform well in fast-changing environments
• Exceptional client management skills
• Demonstrated success leading multi-disciplinary teams within budget