Responsibilities

• Serve as point person for assigned captive finance partners and internal brand teams for all VR & Loyalty related strategies, initiatives, and results
• Compile and communicate updates to client on wholesale auto market key performance indicators at the portfolio, peer and industry level
• Compile and communicate updates to client regarding lease end, customer behavior and ancillary topics
• Understand client strategies and objectives to ensure VR operations / initiatives are delivering value for captive finance partner(s)
• Ensure Brand teams are appropriately prepared and educated on current remarketing events and potential captive finance partner impacts
• Update client and Brand teams on operational or lease end updates
• Manage ownership of all captive finance partner requests related to Vehicle Remarketing
• Facilitate discussions within VR for captive finance partner requests, including operational changes, program updates, etc.
• Establish consensus on VR & Loyalty priorities and ensure delivery against mutually agreed upon timelines
• Engage captive finance partner franchise dealers in the lease end and remarketing cycle and support Brand sales team in dealer training and performance tracking.

Requirements

• Experience interfacing and communicating with senior levels of client organizations
• Excellent adaptability to adjust to client and / or dealer interactions to refine strategies / approach
• Ability to translate client expectations into innovative, strategic solutions
• Demonstrated ability to understand high level data and make data driven recommendations or decisions
• Excellent written and verbal communication skills.
• Bachelor’s degree
• Travel 10-20% of the time

Preferred

• 5+ years client and/or dealer relationship management or OEM experience required; Vehicle Remarketing experience a plus

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.