Tributary Capital Management: Marketing and Client Support Associate

Omaha, NE (On-site)

$48K/yr – $79K/yrMid Level1+ years expFull time

Posted 4 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Drive client service and marketing execution as a Marketing and Client Support Specialist, coordinating reporting, CRM data, and RFPs.

  • Own client service operations, reports, and RFP responses for internal and external clients.
  • Must-have: 1+ year in investment management or financial services.
  • Standout: Proficiency with Salesforce or CRM and InDesign familiarity.

Job Description

Responsibilities

  • Maintain the highest level of client service for all internal and external clients, ensuring responsive and professional communication.
  • Be proactive and leverage the value of all relationships - exercise a willingness to be a resource to colleagues.
  • Ensure adherence to service level agreements with key clients, including the Tributary Funds.
  • Create presentation books and customized reporting materials for client meetings and reviews.
  • Track and complete due diligence questionnaires and requests from clients on quarterly and annual schedules.
  • Prepare monthly and quarterly reporting on Assets Under Management and Sales metrics.
  • Collaborate closely with the Director of Sales and Client Service to implement marketing initiatives.
  • Update and maintain databases with current information on Tributary investment strategies.
  • Develop and refresh marketing support materials using Microsoft InDesign and other tools.
  • Prepare comprehensive responses to Requests for Proposal (RFPs).

Requirements

  • Bachelor’s degree in business, finance, marketing or related field
  • 1+ year of experience in the investment management or financial services industry
  • Proficient with Microsoft Office Suite (Word, Excel and PowerPoint)
  • Exceptional attention to detail and accuracy
  • Strong client service background with proven ability to build relationships
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities and deadlines
  • Strong organizational skills and ability to work independently
  • Team-oriented mindset with a proactive, solutions-focused approach

Preferred

  • Knowledge of regulatory and compliance issues pertaining to investment management
  • 3 - 4 years’ experience in investment or financial services industry
  • Familiarity with Microsoft InDesign
  • Experience with SalesForce or other CRM platforms
  • Prior experience with RFP responses or marketing material development
  • Understanding of investment products and strategies

Benefits

  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Time Off Programs
  • Health Savings Account (HSA)/Dependent Care
  • Employee Banking
  • Growth Opportunities
  • Tuition Assistance
  • Short-Term/Long-Term Disability Insurance
  • Learn more about FNBO benefits
FNBO logo

FNBO

For more than 165 years, FNBO, a subsidiary of First National of Nebraska, has set the standard for outstanding customer service coupled with some of the most innovative financial products in the industry.When it opened in 1857, FNBO was a local bank that served only Omaha and the surrounding communities. Today, FNBO has locations in eight states and more than 6.6 million customers across the country. First National of Nebraska and its affiliates have nearly $30 billion in managed assets and 5,000 employee associates.We've come a long way in the last century and a half. As you browse through our site, we think you'll understand why we've been so successful – and why we're so excited about what the future holds for our customers and our organization.Check us out at www.fnbo.com.

Omaha, Nebraska, USA
4K employees (114 in marketing)

Traffic Signals

Monthly Visitors
4.7M
Monthly Google Ads Budget
$1.2M
Traffic Source Mix
Search
18.2%
Direct
74.1%
Referral
5.5%
Social
0.2%
Paid
1.8%

Headcount Trend

Current headcount: ~4K

Marketing Team

Marketing Team Size
90 (2% of company)
Marketing Roles Posted (Last 30 Days)
3

Recent News