Treatment Coordinator

Madison, NJ (Unknown)

$26/hr – $28/hrEntry Level1+ years expFull time

Posted 4 months ago

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Job Summary

Drive patient treatment coordination for an orthodontics practice, educating patients, scheduling consultations, and guiding payment options to move cases from plan to treatment.

  • Own scheduling and patient education to move treatment plans forward.
  • Must-have: strong rapport-building and sales skills.
  • Standout: coordination with referrals to specialists and payment option education.

Job Description

Responsibilities

  • Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections
  • Understand the practice's policy on working with financials to educate patients on their payment options
  • Work pending reports and follow up with potential patients to schedule treatment
  • Preparation for patient exams
  • Follow up with patients to set up consultations or begin treatment and keep schedules full
  • Coordinate patients referred to specialists for care prior to treatment as necessary
  • Assist in Local Store Marketing and community events

Requirements

  • High School diploma or equivalent required; College education preferred
  • Minimum one (1) year experience in sales or other service industry required
  • Bilingual a plus, but not required
  • Ability build rapport with patients
  • Ability to establish and maintain good working relationships with patients and coworkers
  • Excellent sales skills
  • Ability to talk to a person, not at a person

Preferred

  • Bilingual a plus, but not required

Benefits

  • Medical, dental, vision and life insurance
  • Short and long-term disability coverage
  • 401(k) plan
  • 2 weeks paid time off in your first year + paid holidays
  • Discounts on braces and clear aligners for you and your family members
Smile Doctors logo

Smile Doctors

3.2 Glassdoor

Smile Doctors, LLC, is the largest ortho-focused dental support organization (OSO) in the U.S. As the fastest-growing network of leading orthodontists with more than 550 convenient locations in 36 states, Smile Doctors has a rich history of developing and growing affiliated practices by providing tools and technology that allow orthodontists to focus entirely on patient care. Smile Doctors is the largest network of Diamond Plus Invisalign® providers and its affiliated orthodontists are proud members of the American Association of Orthodontists, and American Dental Association, and host for the Lecture Center for Orthodontic Excellence. Smile Doctors’ mission is to create confident smiles that inspire the best in patients, each other, and the communities they serve.Smile Doctors-affiliated practices are committed to providing affordable, all-inclusive orthodontic treatment to patients. Smile Doctors’ patient-forward approach and team collaboration result in beautiful, confident smiles and genuine, unforgettable experiences.For more information, please visit: www.smiledoctorspartners.com.

Founded in 2015
Dallas, Texas, USA
935 employees (81 in marketing)
42% recommend to a friend
39% CEO approval

Traffic Signals

Monthly Visitors
87.8K
Monthly Google Ads Budget
$74.9K
Traffic Source Mix
Search
34.4%
Direct
58.8%
Referral
5.1%
Social
1.2%
Paid
0.4%

Headcount Trend

Current headcount: ~938

Marketing Team

Marketing Team Size
73 (8% of company)
Median Career Experience
9 years
Median Tenure
3.4 years

Funding

Total Funding
$550M
Last Raise
$550M
Private Equity, 3 years ago

Funding History

  • Jul 2023
    Private Equity • $550M
  • Jan 2022
    Private Equity
  • Oct 2017
    Private Equity

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