Responsibilities

• Build long-term partnerships with clients, setting realistic but ambitious expectations
• Act as the primary POC and trusted advisor for client relationships
• Proactively identify growth opportunities and cross-sell agency services
• Own and deliver client projects on time with excellence
• Educate clients on TikTok Shop ecosystem and growth levers
• Manage and motivate a remote team of shop assistants, ensuring high-quality execution
• Review work, provide feedback, and maintain high performance standards
• Design and execute growth strategies that drive GMV for clients
• Analyze content and competitor landscapes; identify what wins and why
• Craft creator briefs across top-funnel education and bottom-funnel conversion campaigns

Requirements

• 2+ years experience in TikTok Shop
• Obsession with TikTok, creators, and consumer behavior on the platform
• Exceptional communication and relationship-building skills
• Strong analytics mindset; able to interpret data into growth strategies
• Excellent project management and organizational abilities
• Hustler mentality: thrives in startup mode, resourceful, and thrives under pressure
• Relentless pursuit of excellence and a bias toward action
• Willingness to learn fast, iterate, and never settle for “good enough”

Preferred

Benefits