Responsibilities

• Build & Instrument : Develop small-scale, bespoke applications (Python, Node, Go, etc.) to showcase specific New Relic features and OpenTelemetry integrations.
• Scale through Automation: Contribute to our public GitHub repository, ensuring every project follows our "One-Line Install" standard using tools like Docker Compose, AWS CloudFormation, etc.
• AI-Augmented Development: Proactively use AI coding assistants (e.g., Claude Code) to rapidly prototype application logic and simulate complex telemetry environments.
• Technical Artifact Creation : Produce high-quality technical content, including videos, decks, ebooks, whitepapers, and demo scripts that enable our global sales force.
• Cross-Functional Strategy : Work closely with product management and product marketing teams to align technical artifacts with product messaging, ensuring cohesive communication strategies.

Requirements

• Experience: 2+ years of experience in a technical role (TMM, Solutions Architecture, or Developer Advocacy) with a track record of "owning the outcome."
• Applied Observability Expertise: You have a deep understanding of observability principles (metrics, events, logs, and traces) and hands-on experience using platforms like New Relic, Datadog, or Dynatrace to troubleshoot complex distributed systems.
• The "Vibe Coder" Skillset: You don't need to be a career Software Engineer, but you must be able to read, write, and debug code. You are comfortable using LLMs to bridge gaps in your knowledge.
• Containerization Proficiency: Practical experience with Docker and Docker Compose is non-negotiable; our demos must be portable and easy for others to run.
• Technical Storytelling: A proven ability to take a "dry" technical feature and turn it into a compelling "Aha!" moment for an audience of both practitioners and executives.
• Self-Directed Problem Solving & Resourcefulness: You demonstrate a high degree of autonomy when facing the "unknowns". When documentation is thin or a technical hurdle arises, you don't wait for a solution to be handed to you; you proactively leverage internal networks, technical curiosity, and AI resources to troubleshoot, iterate, and unblock yourself to keep the project on track.
• Additional Constraint: Visa sponsorship not available.

Preferred

• Active contributions to open-source projects or a personal GitHub portfolio.
• Strong collaborative skills and a proactive attitude towards learning and executing new strategies.
• visa sponsorship is not available for this position.