Responsibilities

• Produce technical training videos
• - Script, record, and edit e-learning videos that walk learners through product capabilities, configuration options, best practices, and real-world use cases.
• Design technical training slides
• - Build polished, on-brand presentation decks for instructor-led training (ILT), webinars, and SME events. Leverage AI tools for content generation and polish.
• Build test scenario labs
• - Collaborate with SMEs to design and test hands-on lab environments and exercises that let learners practice real configurations, troubleshoot issues, and validate their skills in a safe training environment
• Support certification programs
• - Create content that supports certification tracks and helps learners prepare for and pass technical assessments
• Collaborate cross-functionally
• - Partner with product managers, product marketing, solutions engineers, sales enablement, and subject matter experts to ensure technical accuracy and relevance

Requirements

• - 2–4+ years of experience creating technical training content — videos, slides, e-learning modules, and instructor-led curriculum
• - Experience with hands-on labs or test scenarios for technical products (not just conceptual/theoretical training)
• - Comfort with video production and editing tools (e.g., Articulate, Camtasia, Adobe, or similar)
• - Strong skills in presentation design (PowerPoint or similar) with an eye for clear visual communication of technical concepts
• - Ability to translate complex technical material into content that’s accessible to varied audiences — from technical practitioners to non-technical stakeholders
• - Instructional design skills — you can structure a learning plan, not just produce assets
• - Self-directed and comfortable managing multiple content projects simultaneously

Preferred

• - Background or hands-on experience in cybersecurity, particularly Identity and Access Management (IAM) or Privileged Access Management (PAM)
• - Familiarity with concepts like least privilege, Zero Trust, just-in-time (JIT) access, session monitoring, or lateral movement/privilege escalation
• - Experience supporting certification program development (content, labs)
• - Experience with e-learning authoring tools (Adobe, Camtasia, or similar platforms)
• - Prior experience in a SaaS or enterprise software company’s training/enablement function