SVP, Chief Communications Officer

Madison, MS (Hybrid)

$300K/yr – $400K/yrSenior Level15+ years expFull time

Posted 4 months ago

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Job Summary

Lead Experian's North America external communications strategy, aligning brand, crisis response, and executive visibility through global collaboration and cross-functional partnerships.

  • Oversee North America external communications strategy and initiatives.
  • Must-have: 15+ years in corporate communications with senior leadership experience.
  • Standout: Strong cross-functional partnerships with Legal, Compliance, Government Affairs, HR and business units.

Job Description

Responsibilities

  • Lead External Communications for North America: Direct comprehensive external communications strategies and initiatives, ensuring alignment with organizational goals and messaging.
  • Global Influence & Collaboration: Partner with global CCO and other global communications leaders to shape communications priorities, manage issues, drive consistent reporting and leverage best practices across markets
  • Brand & Reputation Management: Safeguard and enhance Experian’s brand and reputation by proactively managing external perceptions and reinforcing key narratives.
  • Crisis & Issues Management: Oversee crisis communications and issues management, providing strategic counsel and rapid response to protect the company’s interests.
  • Executive Communications & Thought Leadership: Develop and amplify executive voices through thought leadership opportunities, speeches, and high-impact public engagements.
  • Media Relations Oversight: Manage media relations efforts, cultivate relationships with key journalists and outlets, and ensure effective coverage of Experian’s news and initiatives.
  • Team Leadership: Lead, mentor, and inspire a high-performing communications team, fostering a culture of excellence and collaboration.
  • Stakeholder Partnership: Partner closely with Legal, Compliance, Government Affairs, HR, and business unit leaders to anticipate communications needs and ensure aligned messaging.

Requirements

  • 15+ years of progressive experience in corporate communications, public relations, or related fields, with at least 7 years in a senior executive leadership role.
  • Bachelor's degree required; advanced degree preferred.
  • Proven success managing external communications for a large public company.
  • Expertise in crisis management, executive communications, and brand reputation strategy.
  • Exceptional storytelling, strategic planning, and executive influencing skills.
  • Ability to navigate complex stakeholder environments and communicate with clarity, diplomacy, and impact.
  • Strong media relationships and deep understanding of the North American media ecosystem.

Preferred

  • Experience within a highly regulated, consumer-focused, or technology/data-driven industry strongly preferred.
  • Advanced degree preferred.

Benefits

  • Comprehensive executive level total rewards package
  • Flexible time off including unlimited vacation, volunteer time off, and 12 paid holidays
  • Core benefits including medical, dental, vision, and matching 401K
  • Explore all our exciting benefits here: yourexperianbenefits.com/cand-index.html
  • Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.
Experian logo

Experian

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments. We invest in talented people and new advanced technologies to unlock the power of data and innovate. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Founded in 1980
Costa Mesa, CA, US
24K employees (891 in marketing)

Traffic Signals

Monthly Visitors
53.3K
Traffic Source Mix
Search
45.7%
Direct
42.6%
Referral
8.5%
Social
1.9%
Paid
1%

Headcount Trend

Current headcount: ~24.9K

Marketing Team

Marketing Team Size
689 (3% of company)
Median Career Experience
16 years
Median Tenure
4.8 years
Marketing Roles Posted (Last 30 Days)
4

Funding

Total Funding
$1.3M
Last Raise
$1.3M
Grant, 4 months ago

Funding History

  • Nov 2025
    Grant • $1.3M

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