Responsibilities

• Digital Shelf Operations & Content Stewardship
• Own operational health of the digital shelf across Target, Kroger, Sam's Club, and assigned mid-tail retailers
• Execute product content updates
• Submit and maintain content through retailer portals, Salsify, and syndication platforms
• Verify syndication outcomes and monitor publication status
• Validate product data accuracy, taxonomy, and retailer-specific requirements prior to publication
• Implement pre-syndication readiness checklist
• Content Monitoring, Alert Triage & Quality Assurance
• Assess alert severity, identify root cause (retailer overwrite vs. syndication failure vs. data quality issue), and route to appropriate owner with recommended action
• Perform manual PDP audits for retailers not covered by Profitero (Food, Drug, DIY) on monthly cadence

Requirements

• 3-5 years in eCommerce operations, digital shelf management, PIM or retail services
• Experience with Target and/or Kroger retailer portals and content requirements
• Proficiency with digital shelf intelligence platforms (Profitero, Stackline or equivalent)
• Experience with PIM/syndication platforms (Salsify, Syndigo or equivalent)
• Strong data fluency: can read dashboards, spot anomalies and write actionable "so whats"
• Client-facing communication skills: comfortable presenting findings and recommendations
• Exceptional attention to detail with ability to manage multiple concurrent retailer priorities
• Advanced Excel; comfortable with structured reporting

Preferred

• - CPG industry experience (Home Care, Laundry, Air Care, Consumer Health or Food categories)
• - Familiarity with GS1 standards and retailer content scorecards
• - Experience with syndicated data sources (Nielsen, Circana, 84.51°)
• - Understanding of retail media fundamentals (how content performance connects to paid search ROI)
• - Experience in agency or managed services environment

Benefits

• We offer a competitive benefits package, click WPP Benefits for more details.