Responsibilities

• Own and maintain the master content calendar: a single source of truth for all opportunities, events, product updates, challenges, and content being published to Layer 1 community channels.
• Build and manage the internal intake system for internal teams to submit content requests for Layer 1 distribution. This includes defining submission criteria, review cadence, and publishing standards.
• Coordinate cross-functionally with teams across Creative Cloud, Business Professional (Acrobat, Express, Study Space), Events, Social, and Student Marketing to source and schedule content.
• Manage day-to-day publishing across Discord, GroupMe, and WhatsApp, ensuring content is formatted appropriately for each platform and posted on schedule.
• Monitor community health metrics: subscriber growth, notification opt-in rates, content engagement, and click-through to featured opportunities.
• Maintain community guidelines and moderation standards for Layer 1 spaces.
• Flag emerging trends, student feedback, and engagement patterns to inform Layer 2 strategy and content iteration.

Requirements

• 2–5 years of experience in community management, content operations, or program management, ideally in a consumer-facing or student-facing context
• Deeply organized and systems-oriented. Loves building processes, calendars, and intake workflows
• Comfortable managing multiple platforms simultaneously (Discord, GroupMe, WhatsApp)
• Strong cross-functional communication skills. Can work effectively with internal teams who are not community-native
• Familiarity with company products is a plus but not required. Must be willing to learn the ecosystem quickly.
• Passion for student empowerment, education, or creative communities

Preferred

• Familiarity with the company’s products is a plus but not required
• Willingness to learn the ecosystem quickly

Benefits

• Benefits available if eligible
• Remote work options